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Old 01-23-2013, 06:03 PM
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exmarkking exmarkking is offline
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Why don't people mind their own dang business

My company maintains a hand full of foreclosed homes in a high end country club golf community. Well today we went by and pruned the crape myrtles at all the homes, stacked all the limbs up in the driveways so that our other truck could come by and quickly load up the debris. I didn't even make it back to the shop when the Hoa lady is calling me saying that a neighbor called in and complained that we didn't finish the job and left the homes a mess. Really? Does this neighbor know my schedule? Does she know our process of handling properties? She assumed we just wacked everything down and just hauled ass! The Hoa lady totally understood, and was concerned that maybe another neighbor had took it upon themselves to trim the trees. She said it was no problem and just carry on as normal. But I can't believe people are so bored and sit around looking thru their blinds trying to find something to gripe about
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Old 01-23-2013, 06:10 PM
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Landrus2 Landrus2 is offline
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Lucky you she didn't't call the cops we some times have people call the cops just because the truck is one foot in front of their property
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Old 01-25-2013, 10:29 AM
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clydebusa clydebusa is offline
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Originally Posted by joesimoes2 View Post
Lucky you she didn't't call the cops we some times have people call the cops just because the truck is one foot in front of their property
This has happened to me 3 to 4 times. Pull up and 2 feet in front of the neighbors property and they call the police. Turns out the neighbors are in a dispute over something and the contractor takes it. One of the little towns I was in post it in the newspaper on Tuesdays and Thursdays. My favorite is putting a dumpster in the drive.. Oh that gets the neighbors talking!
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Old 01-25-2013, 03:09 PM
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elitelawnteam1 elitelawnteam1 is offline
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Main reason I stayed away from foreclosures. I did one a few years ago, the guy in charge of the property was an idiot, trying to cut corners anywhere he can, and the neighbors would always come up to me asking if I could do extra stuff to make it look decent, and just complaining nonstop. I drove by one day and I saw a neighbor trimming the trees.

I informed my contact, and he told me to go tell the neighbor that he's not allowed on the property. He didn't understand me when I told him that's not my job...

I'm happy to say I don't do forclosures anymore, unless I go through contacts that I've dealt with. U.S. Bank and they are VERY lenient I did a spring and fall cleanup on one foreclosure! And they paid good for plowing. $60/push with salt for your standard driveway.
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Old 01-23-2013, 06:14 PM
RussellB RussellB is online now
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I am and have been President of my HOA for four years. You wouldn't believe the complaints I get. It has gotten to the point where I am basically telling chronic complainers to get a life. I threatened one with a restraining order due to a threat he made when I blew him off. I guess the rest of the community understands because they keep voting me in. I'd like to get off the board but I fear one of these jack wagons will get in office and really be a pain. In your case they were just checking up to make sure the job would be completed. foreclosed homes are a blight in communities.
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Old 01-23-2013, 06:15 PM
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exmarkking exmarkking is offline
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Unbelievable! Really? People call the cops for stupid stuff like that? It blows my mind because I try to put myself in the situation, thinking if I looked out the window and saw a company trimming shrubs on a property that has been empty for at least 6 months, I would be happy someone is working on the place. Now after about 2 weeks I would wonder why no one had picked up the limbs but hell we weren't gone even an hour!! What if we were just getting lunch, or ran to the gas station?
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Old 01-23-2013, 06:25 PM
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exmarkking exmarkking is offline
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I can understand people just trying to keep the neighborhood looking nice, that's what we are there for. But I couldn't believe someone would jump to conclusions and assume we weren't going to finish within an hour of pruning!
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Old 01-23-2013, 08:47 PM
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MarkintheGarden MarkintheGarden is offline
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Yes, this kind of thing happens all the time. The associated homeowners are the worst cause you have fifty opinions about one property.

Most important is that you do not let it get to you, it is just another day in the business. Beyond that you may find that these things can lead to more work. Listen carefully to the comments, complaints, and concerns and suggest how more services can remedy the situation. In this case, maybe, next time sell quicker clean up service at a higher price.

A lot of times I read posts here where someone thinks that they are being criticized or stressed out by their clients when in truth, they are being told that they should be providing more service or product.
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Old 01-23-2013, 08:57 PM
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exmarkking exmarkking is offline
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I guess next time ill knock on all the neighbors doors in the area and ask if they have a preference on how we work on the foreclosed home next to them haha
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Old 01-23-2013, 11:55 PM
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MarkintheGarden MarkintheGarden is offline
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Quote:
Originally Posted by exmarkking View Post
I guess next time ill knock on all the neighbors doors in the area and ask if they have a preference on how we work on the foreclosed home next to them haha
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Maybe next time you talk with your hoa contact you see it as a customer service call and rest assured that your achieving customer satisfaction.

If someone in the neighborhood notices that you are doing work, look at it as exposure for your company.

The nosey neighbor in this story was only looking after her own concerns. Each and every foreclosure effects the value of their home. Foreclosed homes are often neglected and when things are done they are often done poorly, unsafely, and conditions decrease, further causing a downturn in the area property values.
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