Register free!
Search
 
     

The Green Industry's Resource Center


Click for Weather
Reply
 
Thread Tools Display Modes
  #1  
Old 04-01-2013, 08:36 PM
SEB SEB is offline
LawnSite Member
 
Join Date: Apr 2010
Posts: 21
Did I over Bill this job

2 men at 15 hours @ $40 per hour to do the following
Pull 4 Yaupon Holly Bushs
Pull 8 Hawthorne Bushs
Pull 6 Nandina Bush & Pull root system
Pull out & dispose of 3 truck loads of old Mulch (AVERAGE 6ft BED)
Till up soil where they extended the flower bed towards right corner of house & along side of house
Lay down 3 Truck loads of Top Soil
Lay Landscape Fabric
Set Border Bricks in dirt

Customer was upset cause of the Bill at this point after 2nd day

My Bill broke down like this
$600 Labor for 2 men at 15 hours
$60 Fuel Charge for use of Truck to go take 3 loads to my property of old Mulch & dispose of Yaupon & Hawthorne & Nandina Bush's & for going & picking up Tiller & picking up 3 truck loads of dirt at 1 yard per load.
$100 to rent Tiller
$150 for 3 yards of dirt
$20 for reimbursement for Landscape stakes

Total of $930 for everything above

Also is the Landscaping Company suppost to eat the cost of renting a Tiller or Customer?

Thanks guys, Im still new at this!!!


These pictures are after all the Bushs had been pulled which took us 7 hours to pull & get flower bed clean of mulch & dump all of the Bush's & Mulch





Attached Images
           

Last edited by SEB; 04-01-2013 at 08:42 PM.
Reply With Quote
  #2  
Old 04-01-2013, 08:39 PM
grandview (2006)'s Avatar
grandview (2006) grandview (2006) is online now
LawnSite Gold Member
 
Join Date: Jan 2006
Location: Lancaster N.Y.
Posts: 3,195
Didn't you quote them the price first?
__________________
www.grandviewlandscaping.com
Reply With Quote
  #3  
Old 04-01-2013, 08:46 PM
SEB SEB is offline
LawnSite Member
 
Join Date: Apr 2010
Posts: 21
Quote:
Originally Posted by grandview (2006) View Post
Didn't you quote them the price first?
I quoted $250 to $350 to pull all of the Bush's on the front of the house & put down top Soil & fabric

2nd day I arrived on job the customer wanted the flower bed to extend to the side of the house, I hadn't quoted the cost of Tiller & labor to extend flower beds all the way on the West side of the house along with setting the Border rocks
Reply With Quote
  #4  
Old 04-01-2013, 09:23 PM
windflower windflower is offline
LawnSite Senior Member
 
Join Date: Feb 2013
Location: wilmington nc
Posts: 545
Based on the size of the beds and descriptions of the plants it seems like the job shouldn't have taken 30 man hours to do. Was someone on site working while the other was getting supplies and hauling debris? A lot of people assume you aren't working on their project unless they see you on site. You might have been able to buy a used tiller for the cost of the rental. I try to give a guestimate for additions before the work is done. Might be worth it in the long run to knock something off the price just to make the customer feel better. I frequently pad estimates just so I can knock it down when the ever present question (Isn't there some way we can do this cheaper?) comes up.
Reply With Quote
  #5  
Old 04-01-2013, 09:29 PM
herler herler is offline
LawnSite Silver Member
 
Join Date: Apr 2012
Posts: 2,732
I would be upset if I had been quoted 250 to 350 and then suddenly the bill comes to a thousand.

That's like when the funny clowns quoted me $600 on tires and 2 hours later when they gleefully announced that "YOUR CAR IS *READY!*"
I pull out the credit card get ready to pay and I see $800 wtf you have got to be kidding!

They start to talk about disposal and mounting and balancing and tax and labor and valve stem and horse crap I say!
You told me $600 upfront!

Yes sir, and they can get mad all they want, I don't care.
You don't tell a customer one price and then slap them with an amount that's way high later.
Done got more than a few discounts that way.

Not something I do on purpose, they should know how much it's going to be, and I want them to tell me that number upfront.

Last edited by herler; 04-01-2013 at 09:36 PM.
Reply With Quote
  #6  
Old 04-03-2013, 01:13 PM
jrs.landscaping's Avatar
jrs.landscaping jrs.landscaping is online now
LawnSite Silver Member
 
Join Date: Mar 2012
Location: Maine
Posts: 2,114
Quote:
Originally Posted by SEB View Post
I quoted $250 to $350 to pull all of the Bush's on the front of the house & put down top Soil & fabric
If I were the customer I would assume that this price was for labor AND materials. Now you say the $350 was for labor only
__________________
Reply With Quote
  #7  
Old 04-03-2013, 01:18 PM
SEB SEB is offline
LawnSite Member
 
Join Date: Apr 2010
Posts: 21
Quote:
Originally Posted by jrs.landscaping View Post
If I were the customer I would assume that this price was for labor AND materials. Now you say the $350 was for labor only
No I specifically said this was for Labor ONLY! The customer was aware of this hence why the customer bought all their own plants & bought their mulch at 30 bags vs buying in Bulk from a Sand & Stone company

When I had to go rent a Tiller I made sure I called the customer & made them aware I had to rent a tiller to till up all the grass on the extended area & had to bring in top soil
Reply With Quote
  #8  
Old 04-01-2013, 08:49 PM
grandview (2006)'s Avatar
grandview (2006) grandview (2006) is online now
LawnSite Gold Member
 
Join Date: Jan 2006
Location: Lancaster N.Y.
Posts: 3,195
Looks like you gave her 50% off on that job.
__________________
www.grandviewlandscaping.com
Reply With Quote
  #9  
Old 04-01-2013, 08:58 PM
94gt331's Avatar
94gt331 94gt331 is offline
LawnSite Senior Member
 
Join Date: Jul 2011
Posts: 962
You deffinatly gave her a fair price and a good looking start to her job. It's a shame she isnt happy with your price maybe sit down with her and explain your bill. If you didn't agree to a price maybe just try to negoiate as a final solution if she is still upset. Just try to work with her also and make her happy. Good luck!
__________________
2006 Dodge 3500 dually cummins diesal
2004 Chevy 2500 HD dump insert
2003 Ford f350 lariet powerstorke Utility bed
1997 Ford F250
2010 John Deere 315 skidloader
44inch Toro Z-master
44inch Toro walk-behind
36inch Toro walk-behind
48inch Exmark Metro walk-behind
Stilh and husqavarna power equiptment
haulin 16 ft enclosed trailer for mowers
haulin 18 ft enclosed trailer for landscaping
Reply With Quote
  #10  
Old 04-01-2013, 09:16 PM
Vanderhoff Landscaping's Avatar
Vanderhoff Landscaping Vanderhoff Landscaping is online now
LawnSite Member
 
Join Date: Feb 2013
Location: North Jersey
Posts: 236
A pita customer. I can't stand those! Sounds like she wants a million dollar landscape at a dollar store price!
Posted via Mobile Device
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump





Powered by vBulletin® Version 3.8.6
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Copyright ©1998 - 2012, LawnSite.comô - Moose River Media
All times are GMT -4. The time now is 06:40 PM.

Page generated in 0.11754 seconds with 8 queries