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  #1  
Old 06-12-2013, 01:50 PM
Tgamble0616 Tgamble0616 is offline
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Join Date: Apr 2013
Location: loudon Tn
Posts: 3
Bad Boy Mowers STAY AWAY

I recently purchased a Bad Boy Zt. The biggest mistake I have ever made. the mower has been in the shop 2 times with 15 hours on it.

1) Could not mow a incline even less than 15 degrees with out the front end raising up. Called Bad Boy and was told that there was nothing they could do. Called my dealer to get a rops kit and they told me to bring it in. They had the rep to look at it and he agreed that it should not be doing what it was. He contacted the factory and had a weight kit made for it. cost me another 135 dollars. Took care of the problem but what upsets me is when when I called bad boy they said oh well and didn't want to help at all.

2) Mowing yesterday and the front caster locks up. Mower has 15 hours on it. Dealer is going to fix it but that doesn't change the fact I am going to have to burn 40 miles worth of gas and borrow a trailer to get it down there. I don't mow commercially but I do take care of three of my neighbors yards. once again I'm out of a mower. Called the manufacturer to see if they have had any problems with the zt and was told to just take it and get it fixed there is not anything else to talk about and when I started telling him I was not satisfied he hung up. GREAT CUSTOMER SERVICE.

3) Not to mention the seat has hit the plastic guard on top of the engine and broke the plastic ring around the top.

Just wanted to warn everybody to stay away from bad boy. Terrible product and terrible customer service.
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  #2  
Old 06-12-2013, 02:40 PM
CurbAppealKS CurbAppealKS is offline
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Join Date: Mar 2013
Location: Wellington, KS
Posts: 448
You get what you pay for. That's why I have never considered them. There is no way they can be thousands of dollars less than comparable models from different companies without sacrificing something, somewhere. I'm sorry for your misfortune. Hopefully they will get everything worked out for you.
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  #3  
Old 09-18-2013, 09:54 PM
StanWilhite StanWilhite is offline
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Join Date: Apr 2010
Location: Decatur AL
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Quote:
Originally Posted by CurbAppealKS View Post
You get what you pay for. That's why I have never considered them. There is no way they can be thousands of dollars less than comparable models from different companies without sacrificing something, somewhere. I'm sorry for your misfortune. Hopefully they will get everything worked out for you.
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Thousands less even though the commercial grade BB's use exactly the same commercial components as the more established name brand mowers use. They are also powder coated which is much better than regular paint. I dunno, they must be putting cheaper air in the tires. :-)
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Old 09-18-2013, 11:20 PM
Ridin' Green Ridin' Green is offline
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Location: Michigan
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Quote:
Originally Posted by StanWilhite View Post
Thousands less even though the commercial grade BB's use exactly the same commercial components as the more established name brand mowers use. They are also powder coated which is much better than regular paint. I dunno, they must be putting cheaper air in the tires. :-)
That's where they cut the price at Stan. You have to take it home and bake it on yourself.
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  #5  
Old 09-19-2013, 12:59 AM
StanWilhite StanWilhite is offline
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Location: Decatur AL
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Originally Posted by Ridin' Green View Post
That's where they cut the price at Stan. You have to take it home and bake it on yourself.
Yea....that's it.....that's the ticket.
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Old 06-12-2013, 02:58 PM
Tgamble0616 Tgamble0616 is offline
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Join Date: Apr 2013
Location: loudon Tn
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Your right I should have known. Thanks for the best wishes.
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  #7  
Old 06-12-2013, 03:13 PM
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Marshmallow Marshmallow is offline
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Join Date: Jun 2012
Location: IL
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Let us know how it goes. Have any pics of the unit? What model was it?
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  #8  
Old 06-12-2013, 03:27 PM
Tgamble0616 Tgamble0616 is offline
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Join Date: Apr 2013
Location: loudon Tn
Posts: 3
I don't have any pics I'm not near the mower but it is a 2013 bad boy zt elite. I was going to grease the caster but they don't have a grease zerk. I must have over looked that two. I know the dealer I got it from will take care of me but it's real inconvenient to have a brand new mower and you can't even more your own yard. I will keep you up to date.
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  #9  
Old 06-12-2013, 05:23 PM
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GMLC GMLC is offline
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Join Date: Jun 2010
Location: New Hampshire
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Im sorry. Lots of Bad Boy customer service horror stories here on LS. Most get deleted for some reason?!
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  #10  
Old 06-12-2013, 06:26 PM
Ridin' Green Ridin' Green is offline
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Location: Michigan
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Nothing worse than a new machine with problems. the customers service that you got, especially hanging up on you no matter how mad you may have been, is unexcusable.

They will never see a dime of my money. Good luck, and I am sorry for your troubles.
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