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Old 09-04-2006, 05:59 PM
tthomass's Avatar
tthomass tthomass is offline
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Join Date: Jun 2006
Location: N. VA
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Warranty

How long of a warranty do you offer on your work?

Pavers

Flagstone in mortar

Dry lay flagstone

Walls etc.........

I typically do 2yrs.
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Old 09-04-2006, 07:46 PM
mrusk mrusk is offline
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Join Date: May 2003
Location: northern jersey
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I try to advoid the term warranty as much as possible!!! If they don't ask i keep my mouth shut and have nothing about it in the contract.

I do good work and stand behind it 100%. If there was a legit proablem with my work i would go back and make it right. I'm not about to start braggin about a 2 or 3 year warranty, and then have people calling me a week before the warranty runs out to resand the walk.

If a walkway started to sink or something i'd fix it asap. I take pride in my work, and want to always do the best possible job.

Matt
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Old 09-04-2006, 08:08 PM
landscapingpoolguy landscapingpoolguy is offline
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Join Date: Mar 2003
Location: Wayne, NJ
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All hardscape work includes a 5 year labor warranty, Voided by natural wear and tear, acts of God, and customer misuse. Also teh customer must sign a satisfactory accptance after final payment is made otherwise the warranty is void.
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Old 09-04-2006, 08:15 PM
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tthomass tthomass is offline
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Quote:
Originally Posted by landscapingpoolguy
All hardscape work includes a 5 year labor warranty, Voided by natural wear and tear, acts of God, and customer misuse. Also teh customer must sign a satisfactory accptance after final payment is made otherwise the warranty is void.

satisfactory acceptance..........how do you word that? "yes it looks good" signed XXXXX
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Old 09-04-2006, 08:18 PM
landscapingpoolguy landscapingpoolguy is offline
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Basically its a statment saying that I have fullfilled our contract 100% and the customer is satisfied with the work, and there 5 year warranty based on my terms will begin.
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