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Old 03-15-2002, 01:17 AM
Commander Commander is offline
Join Date: Mar 2002
Location: western mass
Posts: 116
Effiecency / Systems

This has nothing to do with landscaping, but it has a lot to do with business.

I had gone to a pub type establishment to eat dinner this evening. I had to wait about 15 minutes for a table (no big deal). Get in there and sit down at a table. I am looking at the physical layout of the place and it was horrible. I watched as the wait staff worked the tables and it was horrible. They had few, if any systems in place for how to work the customers. Now granted the place was packed, but the service was bad. I ordered a soda with no ice, what do I get? Soda with ice. I drank that and waited a good 10 minutes just for somebody to come up and ask if I needed a refill. I talked with one of the managers or hosts and asked how many employees this place has. He responded with 40 The reason that I bring this up is because I work for a guy who has a pizza place. This one pizza place is about 3 times the size of the place I visited tonight. The pizza place only employs 33 people though. The owner of the pizza place lives in a house that is worth in the 7 figures. I kept thinking to myself that if they had to compete with eachother (for whatever reason) that my pizza guy would put this pub guy out of business within a few months.

There is much more to tell than this, however my theme here is that the pizza guy has systems down and an efficient layout, therefore he will dominate. The pub type place has a bad layout, and few if any systems, so therefore they would fold. How does this relate to our business you might ask? Just think about it... more money with fewer employees?
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