Service/Maintenance Agreements.

[GreenLight]

Thanks David

It seems like the majority are doing some type of annual group replacement and maintenance agreement so I better get on board quick. Also David, I really like your idea about calling customers about additions before coming out. That is an easy upsell! Thanks for everyone's responses, very helpful info.

[Lite4]

On new installs we have been warrantying the system for the first year (with the exclusion of lamps). We are selling our service contracts accordingly based on initial system cost. 12% annually for one year contract, 10% for a 2 year, and 8% for a 3 year. All warranties are extended with the purchase of the "system protection package".

[GreenLight]

Thanks for your insight Tim, greatly appreciated.

[Tomwilllight]

I'm glad this got sorted out.

Tom