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  #11  
Old 04-12-2009, 10:20 AM
GreenLight GreenLight is offline
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Join Date: Dec 2008
Location: Birmingham, Alabama
Posts: 397
Thanks David

It seems like the majority are doing some type of annual group replacement and maintenance agreement so I better get on board quick. Also David, I really like your idea about calling customers about additions before coming out. That is an easy upsell! Thanks for everyone's responses, very helpful info.
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  #12  
Old 04-12-2009, 10:31 AM
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Lite4 Lite4 is online now
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Join Date: May 2007
Location: Indianapolis, IN
Posts: 2,926
On new installs we have been warrantying the system for the first year (with the exclusion of lamps). We are selling our service contracts accordingly based on initial system cost. 12% annually for one year contract, 10% for a 2 year, and 8% for a 3 year. All warranties are extended with the purchase of the "system protection package".
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Lite4 Outdoor Lighting
www.lite-4.com
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  #13  
Old 04-12-2009, 11:55 AM
GreenLight GreenLight is offline
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Thanks for your insight Tim, greatly appreciated.
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  #14  
Old 04-12-2009, 12:26 PM
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Tomwilllight Tomwilllight is offline
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Join Date: May 2008
Location: Portland, OR
Posts: 293
I'm glad this got sorted out.

Tom
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