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  #21  
Old 04-12-2009, 08:26 PM
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Big Bad Bob Big Bad Bob is offline
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Join Date: Oct 2006
Location: zone 5
Posts: 1,062
Quote:
Originally Posted by bohiaa View Post
I get confused, I know it's diffrent parts of town. City's, and States.

I just dropped a customer yesterday because she complained.
We simply dont take any CRAP.

its done our way, or get someone else.

Why do you guys put up with all the CRAP, Just drive off.
The Bobby Gedd method of customer relations. But you MUST have a shovel.


Actually, my favorite customers are the ones I have only met once. Then the only contact is when they send the monthly check.
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  #22  
Old 04-12-2009, 08:57 PM
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93Chevy 93Chevy is offline
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Join Date: Oct 2007
Location: Pittsburgh
Posts: 32,133
I service and older couple's property weekly, and in the summer months, he doesn't wear a shirt and she wears...well, I won't tell you. Ew. I was doing some overseeding for them last year and the guy stood and watched me for the two hours I was there telling me "take a break" "grab a drink" "don't work so hard." Shut up and let me work.
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