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Old 06-27-2009, 06:38 PM
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Greg78 Greg78 is offline
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Beware VistaPrint extra charges scam

Just checking my account online and I noticed a charge for $14.95 from VPCLUBUS 888-243-6185. When I looked it up online it is from VistaPrint.com and is a monthly fee for being in the VP Rewards program. I never signed up for this or approved it in any way. I never received an email stating I was in this program. Apparently you are automatically enrolled in this program if you get the free business cards. I have gotten them 3 times over the past year and this is the first time I have been charged. I have to wait until Monday to talk to a real person to get this resolved.

While checking it out online I found some people that didn't notice the charges and it had been going on for 15 months on their account.

Just a heads up for anyone that does business with VistaPrint.com
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Old 06-27-2009, 07:29 PM
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1MajorTom 1MajorTom is offline
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Yep, you're not the first person that this unfortunately has happened to. I have read about it posted here before. Hope you get things resolved quickly.
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Old 06-27-2009, 08:10 PM
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bohiaa bohiaa is offline
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yea they got me like this about 2 yrs ago. just call them and they will gladly refund your money.

Like you I didn't notice it for about 3 to 4 months, then had to investigate who it was taking money from my account.

but it's no biggie, they will refund it.
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Old 06-28-2009, 12:01 PM
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Frontier-Lawn Frontier-Lawn is offline
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Quote:
Originally Posted by GregByrd View Post
Just checking my account online and I noticed a charge for $14.95 from VPCLUBUS 888-243-6185. When I looked it up online it is from VistaPrint.com and is a monthly fee for being in the VP Rewards program. I never signed up for this or approved it in any way. I never received an email stating I was in this program. Apparently you are automatically enrolled in this program if you get the free business cards. I have gotten them 3 times over the past year and this is the first time I have been charged. I have to wait until Monday to talk to a real person to get this resolved.

While checking it out online I found some people that didn't notice the charges and it had been going on for 15 months on their account.

Just a heads up for anyone that does business with VistaPrint.com
this is becuase you sign up for a service and did not click on the no thank you button.
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Old 06-28-2009, 12:09 PM
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Greg78 Greg78 is offline
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Originally Posted by Frontier-Lawn View Post
this is becuase you sign up for a service and did not click on the no thank you button.
I don't think so. I read everything very close. If I had signed up for a service why didn't I get a confirmation email like everything else on the net?
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Old 06-28-2009, 05:01 PM
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bohiaa bohiaa is offline
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Originally Posted by GregByrd View Post
I don't think so. I read everything very close. If I had signed up for a service why didn't I get a confirmation email like everything else on the net?
Like you, I dont think I had the option. this is why they happly returned my money. If I had the option to NOT take it, then there would be some issues of a refund....
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Old 06-28-2009, 07:42 PM
THC THC is offline
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You should have to opt IN.. pure scam.
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  #8  
Old 07-30-2009, 12:53 AM
vincet vincet is offline
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Hi guys,
I have exactly the problem. I called them at 888-243-6185. Talked to a unfriendly & unpolite woman. She said she not going to give all my money back. What should I do about this scam. I don't why this scam still around.
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Old 07-30-2009, 01:08 AM
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mikey.hill mikey.hill is offline
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Originally Posted by vincet View Post
Hi guys,
I have exactly the problem. I called them at 888-243-6185. Talked to a unfriendly & unpolite woman. She said she not going to give all my money back. What should I do about this scam. I don't why this scam still around.
Call your CC company and have them reverse the charges. If vistaprint tries to dispute it file a police report for fraud and notify your CC company. They will investigate and contact the CC processor. However, they are a company based out of Bermuda and it clearly states that their CC processor is based in Bermuda as well. I'm not too sure on international transactions like this but I do know if a big US company like Visa or MC doesn't like the ACH activity coming from a CC processor they can pull their license real fast. This scam has been going on for a while so they're def. doing something fishy IMO.
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