The Green Industry's Resource Center

Prev Previous Post   Next Post Next
Old 02-19-2011, 08:53 AM
David Haggerty David Haggerty is offline
LawnSite Member
Join Date: Jun 2001
Location: sw Ohio, Wilmington (the wettest place in the state)
Posts: 2,382
Best thread ever!

Originally Posted by BCLawns View Post
First sign of trouble is when a customer tries to tell me how to cut grass.

I've been on Lawnsite since the beginning, and this is the best thread I've ever read. But BCLawns has the quote that should be cut in stone!

What I've read was:
1. Do your best (complete with tips on how to do it)
2. Communicate well with your customer
3. Charge for extras (even if it's only a dollar) because it sends a message to the customer.
4. Even though the customer is always right, it's not always your fault when one starts to rebel.
Reply With Quote

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Layout Style:

Powered by vBulletin® Version 3.8.6
Copyright ©2000 - 2016, Jelsoft Enterprises Ltd.
Copyright ©1998 - 2012, LawnSite.comô - Grand View Media
All times are GMT -4. The time now is 09:24 AM.

Page generated in 0.17244 seconds with 9 queries