Register free!


Reply
 
Thread Tools   Display Modes
  #41  
Old 03-04-2011, 10:28 PM
Graveslawncare's Avatar
Graveslawncare Graveslawncare is offline
LawnSite Senior Member
 
Join Date: Feb 2010
Location: Nashville, TN
Posts: 472
I hear you DVS, I have been struggling with the same dilemma. Yes, I do free initial estimates, but after that, if I have to do further designing to come up with material numbers in order to give a price, I think I need to be compensated for that.

I'm on the fence how to implement it, I just know this spending hours on stuff that I don't land has got to stop.

I had one job last fall, an irrigation system. I had prequalified him, he seemed serious about getting a system put in. I went out to his house for the first meeting (45 min drive), and he wasn't there! At his own house! I went ahead and took measurements and left. Turns out, he is a prison guard and they had an incident and he was not able to leave work or call. Ok, fair enough, stuff happens. So I drive back out again for the face to face meeting. I now have about 5 hours in this job.

Of course the problem with irrigation is to give a good price, you have to know the materials cost for the system. Well you don't really know materials until you design it. So now add a couple more hours for the design. Finally finished, I call to give him his price. He says ok, I'll get back to you as soon as I receive my "2 other bids." He never called back. I called twice and left messages both times, still never heard a thing. I actually thought about sending him a $200 bill for my 2 trips down there and the design I did.

I have bid about $70k worth of work that I didn't land in the last 4 months or so. This is commercial maintenance accounts, landscape installs, patios and irrigation. If I could have all the hours back I spent on those bids, I could spend it on something else (like helping DVS paint his kitchen).

All this to say, there has got to be a way to say to the customer, "ok, this is as far as I go for free. My work starts when I put pencil to paper and it's going to cost you." Conversely though, I'm worried about how much work I will scare off using that approach. Good topic DVS, although I don't know if this will ever be solved
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump






Powered by vBulletin® Version 3.8.6
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Copyright ©1998 - 2012, LawnSite.comô - Moose River Media
All times are GMT -4. The time now is 09:39 PM.

Page generated in 0.05750 seconds with 9 queries