Quickbook users

[lawntennis]

When I go to enter a payment sometimes I end up with a customer balance up top that equals the available credits. I can correct it by clicking on discounts and credits applied but would rather not have to . What am I doing wrong.

[DeereHauler]

Sorry i can't help, my wife handles quickbooks. I'll ask her and see what she says. Maybe someone will respond in the meantime.

[SECTLANDSCAPING]

have you tried peachtree. I prefer it over QB but to each his own.

[lawntennis]

Come on guys I can't so stupid that I am the only guy to have this problem...........Or am I?

[JDT Property Care]

I know it sounds dumb, but did you make sure you typed all the numbers in correctly? You didn't put someone's bill or amount from their check in wrong, right?

[zturncutter]

Are you setting your invoice date to a date prior to your payment date for the service or item.

[spray_man]

Originally Posted by lawntennis

When I go to enter a payment sometimes I end up with a customer balance up top that equals the available credits. I can correct it by clicking on discounts and credits applied but would rather not have to . What am I doing wrong.

I use Quickbooks on-line but I think this works the same for both programs. When you pay an invoice, make sure the "pay date" is after the "invoice date" and before a new invoice is written for the same customer.

If you still have problems PM me.