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Old 08-20-2011, 01:15 PM
jsslawncare's Avatar
jsslawncare jsslawncare is offline
LawnSite Bronze Member
Join Date: Feb 2011
Location: North Georgia
Posts: 1,677

I say it every year but, next year when I interview a new customer (yes I feel like I'm interviewing them for them to be my customer) somehow in talking -do you own or are you renting? Why ask this? Because as LCO's we all know this happens from time to time. A great customer moves without telling you. No contact info but a disconnected phone number. So next year this is how renter's will pay.
1. Cash at time of cut before any equitment is unloaded.
2. No cash. You weren't there when I showed up for service. You will be cut the next time I'm in your area for 1 1/2 times the amount. I cut the same yard, same time every visit. Except for holidays or rain.
3. Crappy yard and a renter, Sorry I'm all booked up for the season. Maybe if someone drop's me I can pick you up if you don't have anyone. (no one's going to drop me)
If I cut and you don't pay, I lose.
If I decided to not take you own as a customer, I lost out on income but, no out of pocket money. A chance I'm willing to take.

These are just my thought's and yes this happened this week. The lady wanted to pay at the end of the month when she got paid. I really didn't have a problem with it. Untill she moved.
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