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Old 03-31-2012, 01:25 AM
lawnsaspire lawnsaspire is offline
LawnSite Bronze Member
Join Date: Feb 2009
Location: Quincy, IL
Posts: 1,436
how to drop customers nicely-& improve your business

I was hoping that this year would be a transition year- one where I could get enough new customers to drop the ones that aren't as profitable or are a pain. Well I've added about 10 mowing accts from the flyers I passed out and refferals. I bid high on all of my estimates and only had about 5 that didn't want my price. Now I'm up to 54 regular weekly accts solo and need to shed some of them to be able to keep up and it makes sense as I have some (3-5) that aren't very profitable, nice people that pay, but just still w a lowball price from when I first started out. Even though I've already started mowing for them, how do I let them go easily and politely?
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