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Old 04-27-2012, 11:35 PM
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McFarland_Lawn_Care McFarland_Lawn_Care is offline
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Location: Sedgwick, Maine
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p.s. So sorry about the grammar and spelling - it's been a long day and very tired!
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Old 04-28-2012, 09:17 AM
Wayne 55 Wayne 55 is offline
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Join Date: Oct 2010
Location: Orchard Park NY
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Why would you give back for up front payment?? I myself have no crystle ball and can not read into the future to see where gas and oil prices will be come July. My costs rise daily due to the gas prices as I am sure so does everyone else. My supplies I get also go up maybe not daily but prices never drop. My price stands if I made a mistake and shorted myself would they the HO make up the diffrence out of the goodness of their heart? Or force me to live up to the contract. Sounds like they watch a lot of Suzie Orwin.
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Old 04-28-2012, 09:39 AM
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DanaMac DanaMac is online now
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Location: Somewhere in the state of CO
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Originally Posted by The Grounds Crew View Post
Should I offer like a free service that will take like 30 minutes such as aeration?
This is exactly what I would do. Free aeration, shrub trimming, sprinkler system blow out, fertilization, etc. Give them a one or two time service that takes 30 minutes while you are already on site. Keep the rate at the full price.
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Old 04-28-2012, 01:18 PM
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weeze weeze is offline
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Location: weezertonfieldville, AL
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yeah i wouldn't discount the price. all in all it's what you make for the whole year that matters. i'd rather get paid each month and make more money than give a discount and get paid upfront.
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Old 04-29-2012, 08:10 AM
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McFarland_Lawn_Care McFarland_Lawn_Care is offline
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Location: Sedgwick, Maine
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Like I said, in my case, the only reason I offered it this year was to get in better position for the coming season. With record low revenues over the winter and growing and expanding business in the summer, it gave me some extra capital to work with. That's all. Yes, I understand I am losing some income from the discount, but the small number of people that took me up on the offer won't bother the whole scheme of things. Plus it's usually easier to sell them on additional services now that they know they have a credit anyways. It's not THAT crazy.
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Old 04-29-2012, 08:35 AM
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yardmanlee yardmanlee is offline
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Join Date: Aug 2005
Location: roanoke virginia
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we offer a 10% discount off mowing if paid before March 15th, we usually have 10 to 12 customers doing this every year, its great start up for the season and if we've had a slow winter
Lee Foley Landscaping
Salem, Virginia
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Old 04-29-2012, 10:41 AM
yardguy28 yardguy28 is offline
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personally I've never offered or had anyone ask about paying up front.

I do know some offer a discount if paid in full for the season.

my thoughts? you want to pay in full for the season go right ahead. but NO discount. the saving of paper, envelopes and stamps on my part and checks, envelopes and stamps on your part should be enough.

I manage my money just fine receiving monthly payments. all paid in full does for me is save me from invoicing monthly. why should I take less money for a full payment when I can make the full amount invoicing monthly.

I don't find monthly invoicing and trips to the bank with checks so much of an inconvenience to offer a discount for paid in full.

that's my $0.02
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Old 04-29-2012, 10:56 AM
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OakNut OakNut is offline
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Join Date: Dec 2010
Location: Pittsburgh PA
Posts: 3,663
Think about any time you've ever gotten a discount - for anything.

Did you REALLY get a discount, or was the regular price already set high enough for the business to cover any "discounts" offered?

If you are already pricing at or below the average for your area and you offer a discount, you're only screwing yourself.
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Old 04-29-2012, 12:48 PM
herler herler is offline
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Join Date: Apr 2012
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A lot of it has to do with how many times I have had to explain something...
In a way, only a number of years and several thousand explanations boils it down to perfection.
And it's just that, one day and one explanation at a time, 5, 10, 20 years later and nobody even asks anymore.
But just answer the question best we can, all anyone can do.

Last edited by herler; 04-29-2012 at 12:56 PM.
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Old 04-29-2012, 02:29 PM
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MarkintheGarden MarkintheGarden is offline
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Join Date: Sep 2006
Location: St. Louis, MO
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I have handled this situation two different ways in the past. In retrospect I have come to think the second way is best.

1. Tell the customer that you cannot discount the cost of the service by paying in advance because you are already offering the best price you can and that you can guarantee no increases in price for the year.

2. Give the customer a 5% discount but make sure that the price is high enough to still make the same amount from the account.

I think that people are so conditioned by advertisements that there are certain words that they want to hear, and if the word discount is one of them, then I use the word, even if in the end the cost is the same. If you think that this is unethical, just consider that this is the way business is done in our society. Look at the coupons you get in the mail, look at the online offers such as Groupon. Most advertisement pretends to offer discounts but really does not.

I do offer fair prices and I do not need to lower my profit margins in order to get enough business to continue growing, but that is not what customers want to hear.
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