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  #11  
Old 07-03-2003, 03:10 PM
mh1314 mh1314 is offline
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Join Date: Nov 2001
Location: Texas
Posts: 133
When I do a job that's not on monthly billing and noone is home, I have some self addressed envelopes that contain a card which Thanks them for the business and tells them the exact charge for services. It also directs them who to make the check out to and where to mail it...just in case they lose the envelope. I close with inviting them to call for free estimates on addtional services. If you feel giving you can put a stamp on the envelope.

Works pretty good and takes away many of the excuses ie:

lost your address, phone number
couldn't remember how much I owed
thought you would come back by a jillion times until you found me
I didin;t have an envelope, stamp etc.

:blob4:
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  #12  
Old 07-03-2003, 06:34 PM
mikeymike mikeymike is offline
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Join Date: Jun 2003
Location: Douglas County
Posts: 47
Thnaks for all the info. I will be leaving every customer an invoice when I finish there lawn. This way they will know all the specifics of the service when theyy get the invoice upon them returning home. Does anyone leave recomendations on the yards for their customers on the invoice also?. (i.e. time to fertilize or aerate and such)
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  #13  
Old 07-03-2003, 10:22 PM
Bob Minney's Avatar
Bob Minney Bob Minney is offline
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Join Date: Jan 2002
Location: The Hottest driest city next to Hades - Denver Colorado
Posts: 1,094
Does anyone leave recomendations on the yards for their customers on the invoice also?. (i.e. time to fertilize or aerate and such)

Yes, good way to sell extras.

Also if its a one time job & not on monthly billing just leave a return envelope with the invoice.
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