Warranty on your work?

[alldayrj]

I'm bidding on larger jobs and with big money comes high expectations. I've recently been asked about warranty on my work and can honestly say I've never had a problem that i needed to fix after the job was done. Whats a good warranty duration? 1-2-5-10 years???
The unique problem with this job is that they want cambridge pavers installed over a concrete slab around their newly installed in ground concrete pool. The slab is to ensure no settling but I'm pretty sure that installing over concrete voids the manufacturers warranty. Do I just warranty my labor? What if the dirt settles under the slab and it snaps even with 3500, wire and doweled into the pool?

The competitor is offering 10 years fyi. Don't see how he can do that when you void the product warranty the second you install it
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[Gilmore.Landscaping]

I know there are many threads on this, but regardless the manufactures warranty has nothing to do with it. Their warranty covers the stone....meaning crack pavers, deterioration, discoloring it has nothing to do with install/settling.

Warranty is only as good as the company providing it. I could start a company and say lifetime warranty but if the work sucks and I am out of business in 2 years then what good is a lifetime warranty??

[DVS Hardscaper]

"bidding"???

[alldayrj]

"giving my estimate"
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[alldayrj]

Thanks gilmore. Thats what I'm expressing to the customer. It seems like pool companies around here pull this tactic often as 3 different people have told me horror stories about companies disappearing around year 9 on a 10 year warranty job leaving the customer holding the settling bag. .

Can you link me one of those threads if you get a chance?
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[Gilmore.Landscaping]

Originally Posted by DVS Hardscaper

"bidding"???

http://lmgtfy.com/?q=bidding
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[alldayrj]

Like. Nah, love that
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[DVS Hardscaper]

people that offer 10 yr warranty are really putting theirselves out there.

i warranty our work for 5 years. and even thats too long.

New houses usually have a max of a 2 yr warranty. Why are we warrantying a $15,000 patio for 5 years when builders are warrantying a $487,000 home for 1 to 2 yrs??



.

[FLCthes4:11-12]

I would agree on 1-2 years for labor then whatever the mfg. offers on the product. I have found over the years that if you can't afford to loose then you can't afford to play. If you are not contracted and part of the construction from the begining its hard to know if the base was constructed properly. Besides a warranty costs if you offer 1 year full warranty and the other guy is 10 years his quote has to be more if he intends on honoring it.

[DVS Hardscaper]

Lawnsite member Jim Lewis had mentioned a few months ago that there is some contractor in his neck of the woods that is doing some outlandish warranty.

Hey, it worked for Chrysler!

I'm not for certain, but I believe this 5 yr thing began with Belgard about 15-17 years ago when Belgard launched their authorized contractor program. A requirement of being their authorized contractor was that you had to warranty your work for 5 years.