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Old 06-28-2012, 06:47 PM
kebrowns kebrowns is offline
LawnSite Member
Join Date: Dec 2011
Location: Fairburn, Georgia
Posts: 203
should I refund an unhappy lawn customer

I got a new customer who before I even started her yard I told her about my wife is expecting anytime now. While doing her yard the last thing needed to be done was the edging. My edger broke and explained that I have to come back the next day. However, my wife began to have complications when I was suppose to return and finish the edging. In a nut shell I tried to explain this to the customer on three occasions but she wasn't buying it and cancelled my service all together. should I refund her?
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