Register free!

The Green Industry's Resource Center



Reply
 
Thread Tools   Display Modes
  #1  
Old 06-26-2012, 08:07 PM
TheGoat TheGoat is offline
LawnSite Senior Member
 
Join Date: Jun 2010
Location: Deltona, Florida
Posts: 273
Lead conversion question

If you don't convert a lead into a customer, what is the usual reason they give for declining your offer?
__________________
Lawn Service in Deltona, FL
Reply With Quote
  #2  
Old 06-27-2012, 01:22 AM
cpllawncare's Avatar
cpllawncare cpllawncare is offline
LawnSite Silver Member
 
Join Date: Apr 2011
Location: Greenville, SC
Posts: 2,647
PRICE! they are looking for the cheapest guy out there I tell them I'm not the company for them.
Reply With Quote
  #3  
Old 06-28-2012, 08:31 PM
TheGoat TheGoat is offline
LawnSite Senior Member
 
Join Date: Jun 2010
Location: Deltona, Florida
Posts: 273
Have you tried increasing the perceived value of your service?
__________________
Lawn Service in Deltona, FL
Reply With Quote
  #4  
Old 06-28-2012, 08:45 PM
Patriot Services's Avatar
Patriot Services Patriot Services is online now
LawnSite Fanatic
 
Join Date: Jul 2006
Location: Tampa FL
Posts: 8,799
Always price and its usually not a gap I can close. I always leave my card and let them know we are available if the new service can't accommodate a request. I find the extra cheap prices come from the mow n go demographic.
Posted via Mobile Device
Reply With Quote
  #5  
Old 06-29-2012, 01:24 AM
nolatoolguy's Avatar
nolatoolguy nolatoolguy is offline
LawnSite Member
 
Join Date: Jun 2012
Location: Midwest
Posts: 105
Untill lately I havent had this problem as Ive just started getting acounts but its usually been price or the one lady who said "your to young" but most of the others just said price. All I can do is leave a bussniess card and move on to another.
Reply With Quote
  #6  
Old 06-29-2012, 08:25 PM
Patriot Services's Avatar
Patriot Services Patriot Services is online now
LawnSite Fanatic
 
Join Date: Jul 2006
Location: Tampa FL
Posts: 8,799
I had an email today from a potential customer. She wanted her rental relandscaped using the existing plants and mulch. No grass just this mess of weeds that she wanted sprayed. Budget is tight she says. I politely declined and she responded with a flaming. Called me an unprofessional ripoff artist. Must be the heat.
Posted via Mobile Device
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump





Powered by vBulletin® Version 3.8.6
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Copyright ©1998 - 2012, LawnSite.comô - Moose River Media
All times are GMT -4. The time now is 04:36 PM.

Page generated in 0.06195 seconds with 9 queries