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  #21  
Old 09-12-2012, 09:36 PM
vaacutabove vaacutabove is online now
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Join Date: Jul 2010
Location: forest va
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I will let you know the last one the one I posted about is a land lord. I hate working for them. I Don't do any work for him on rental just his house when I first picked him up he said he has been through a lot of other companies. Just last month he said this is the best his yard has ever looked. It just drives me crazy.
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  #22  
Old 09-12-2012, 10:49 PM
greendoctor greendoctor is offline
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If the lawn looks good, you have been doing your job. If that fact is not obvious................. Ghost applications do not kill weeds or make the grass green.
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  #23  
Old 09-13-2012, 08:57 AM
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Ric Ric is offline
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Location: S W Florida
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Quote:
Originally Posted by greendoctor View Post
If the lawn looks good, you have been doing your job. If that fact is not obvious................. Ghost applications do not kill weeds or make the grass green.
You forget Homeowners judge a lawn different than you do. They expect to see green grass and no weeds. They don't see half of what we see with our Educated Eye. Call it the Disneyland Symdrome.

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  #24  
Old 09-13-2012, 10:02 AM
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kbrashears kbrashears is online now
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Join Date: Mar 2006
Location: North Central Arkansas
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If I pick up a new account, rule 1 I convey to the customer: don't call or ***** for the first year. Resist the urge. I know what I'm doing and I can't solve years of neglect in six weeks. If there is a major problem, I'll call you.

Works like a charm. Be upfront and honest with them early. Explain that you don't forget anything when it comes to doing applications and timings everything.

I love it now when we get a new, crappy yard in late April or May.....used to hate it.
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