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Old 10-28-2012, 09:21 PM
mitchgo's Avatar
mitchgo mitchgo is offline
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Join Date: Dec 2008
Location: Redmond, WA
Posts: 2,630
On our installs we document the locations of our valve boxes. There have been times even with documentation I have trouble finding the valve box I installed that someone else buried after a few years.

just how it goes sometimes

On service calls we don't locate valves unless it's needed. When it's needed I do document the location of the valve.

I personally visit at minimum 2,000 houses out of a year out of our large enough customer base. There is no way I could keep track of all the valve boxes for these houses even with documenting them.

we do offer a much more detailed service call where the valves are indicated in a map of the system
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