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Old 11-17-2012, 09:21 PM
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zacher zacher is offline
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Join Date: Oct 2012
Location: Marietta, GA
Posts: 67
Losing Money?

I have been in the business on and off for 5 years since high school. This year I decided to hit it big and hard work has paid off..except for today...

It was my first big leaf and brush clearing job on about a 1 1/2 acre lot but most of it was house and bushes and landscaping, pool, dog run..etc.....end of story I WAY under bid...$980...I went to see the property after a days work so it was about twilight hours me and the owner walked the property and talked about the work he would like done... I liked what I saw from that perspective and quoted the price instantly he has accepted and we set up a date...right then it kind of made me think twice. I got a crew together (my college rugby buddies) rented a chipper and we show up at the chipper goes down in the first 15 minutes and the rental place is over a 2 hour round trip away from the property well I decide to plan b..mulch the leafs with the push mower...however there is MUCH more leaves and brush then I make it short we clear off all the working space and push the leaves that we didnt mulch and haul off into the wooded area...the homeowner came out at the end of the day with an operating cost including the chipper at $800....I'm only making $180........not much for hard work and an all day job but I need the money to get my business up. Well the homeowner comes out there freaking out..this that and the other but in our agreement he made it didnt state what he told me in person to do today...he wanted all brush 4" or less gone...he came out and started telling us to take some stuff that was up to 12" away as well...The homeowner said the job wasn't done and refused to pay the price. The job was done..all working area besides straight forest he had back...his pool was no longer covered in leaves(I am not a pool man) and all the brush that was in the working space hauled off..two dump trailers full..after alot of back and forth I didnt wanna be pushy he wrote a check for $500....luckily I took the chipper back and they refunded full price. I broke dead even....I just don't even know I am at a loss for words...

Someone please make me feel better and tell me stuff like this happens sorta often and I just need to bid higher next time
"The View Has Never Been Better"
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Old 11-17-2012, 09:25 PM
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alldayrj alldayrj is offline
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Join Date: Apr 2012
Location: Long island, NY
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You can't have high days without lows
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Old 11-17-2012, 10:01 PM
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jrs.landscaping jrs.landscaping is online now
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Join Date: Mar 2012
Location: Maine
Posts: 2,707
So when do you get the rest of your money? I agree with RJ, you take the good with the bad, when the next job goes great and you make a ton of money you'll look back at this job and laugh about it.
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Old 11-17-2012, 10:08 PM
Duekster Duekster is offline
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Join Date: Jan 2007
Location: DFW, TX
Posts: 7,969
Really, I do get screwed from time to time but not that hard.
Man up

Did I say your rental rate was too high?

Sounds like the chipper rental $$ was high too. You need to talk to them as well.

Big mistake thinking the rental was less than 1 full day and the thing broke.

Did I say your rental rate was too high? Did I say your rental rate was too high?
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Old 11-17-2012, 10:47 PM
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ringahding ringahding is offline
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Join Date: Jan 2010
Location: Stillwater, MN
Posts: 613
We all have under bid jobs before, just learn from it. It will actually make you a better seller in the future.
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Old 11-17-2012, 10:51 PM
Weekend cut easymoney Weekend cut easymoney is offline
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Join Date: Mar 2010
Location: Texas-The Hilly part
Posts: 3,942
On chipper work I'd cut it all down one day and chip it the next....most guys waste lots of time Not using the chipper,while they cut wood....I have one guy feeding the chipper and the other guys bringing him brush...I want that chipper cutting wood nonstop... take your lumps and keep on truckin'
next time tell them you need some time to write up the estimate and have the guy sign it if he accepts....
I get burned when I shoot from the hip every so often too
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Old 11-17-2012, 11:15 PM
Greenboy24 Greenboy24 is offline
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Join Date: Nov 2008
Location: Sturbridge, Mass
Posts: 297
The problem here is not underbidding as much as it is clearly communicating what work is included in that price. It sounds like the customer and yourself were clearly on separate pages. I learned the hard way to make sure things are excruciating clear. Some people are terrible at conveying what they actually want done. They have an idea in their head but never get it out their mouth and when you just say OK here is the price they expect something done that you really have no idea about. Some people are just PITA customers and there will always be those who try and get something for nothing.

We email all estimates, even if we provide an estimate on site we email a hard copy when we get to the office so we have a record of what the scope of work entails. Again you must be specific
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Old 11-18-2012, 11:21 PM
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zacher zacher is offline
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Join Date: Oct 2012
Location: Marietta, GA
Posts: 67
$200 for a chipper for the day....too high? I don't think you can get a chipper for much cheaper than that especially on a saturday when home depot is the only place around open renting on the weekend.

But we got that money back and ended up breaking even.

We emailed quotes and laid out very clear expectations and work order however when I showed up it was like he was completely different and he starting talking all this nonsense..

I cut the money and run...I can live with breaking even on one job learn from it and move on..I would be a lot more PO'ed if I had lost money.
"The View Has Never Been Better"
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Old 11-18-2012, 11:49 PM
slamjamrockinman slamjamrockinman is offline
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Join Date: May 2008
Location: Minnesota
Posts: 715
Always put any bigger jobs in writing, as previously stated, lack of clear communication. If the proposal is SPECIFIC about the work being done, and signed, the cheap homeowner is less likely to try and pull that sort of thing on you. Theres always the cheapskates out there that will take advantage of your laid-back verbal agreements. I got burned real bad on a job this summer, turned into a big argument over what was included in what price, completely my fault, will I let it happen again? absolutely not. Take this as a great lesson.

Look at it this way, your chances of letting this happen on a larger job where more money could be at stake is probably less. Each lesson you learn is hopefully another costly mistake you avoid in the future.
Ive learned the hard way one too many times.
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Old 11-18-2012, 11:52 PM
elbow300 elbow300 is offline
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Join Date: Nov 2012
Location: Chattanooga TN
Posts: 51
It seems to me that there were 2 areas that needed to be improved. First, the client should have had a detailed bid detailing exactly what needed to be done, and what he was to pay. That way there is no room for misunderstanding when it is time to write the check. Second, I think you needed to have a better understanding of what your costs were, and the time you would need to complete the job. I think you came out ahead, because the rental company refunded all your money. Those guys never treat me that good. I think all in all it was a good experience for you.

Nothing teaches you how to bid like working for the "crack head" price!!!
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