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Old 12-07-2012, 12:54 PM
garydale garydale is offline
LawnSite Senior Member
Join Date: Jan 2002
Location: Mount Airy, Maryland EST
Posts: 813
We have the following notice on "every" piece of paper our customer receive from us.
(Estimates, invoices, late notices, statements and newsletters.)In Red ink on the bottom.

"Please remember all lawn service companies programs continue year to year, like your utility services or telephone until you cancel them. A note or telephone call is sufficient. Thank You
***Further, your per application costs are based on completing the whole program. Any reduction in the total
number of treatments will increase the remaining treatment cost by 10% for each treatment dropped."
gary crutchfield
po box 630
mount airy, md 21771-0630
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Old 12-08-2012, 10:58 PM
pinto n mwr pinto n mwr is offline
LawnSite Senior Member
Join Date: Mar 2008
Location: gr8, mn
Posts: 422
DA, I switched companies, your inlaws still need service? Let me know. The company I now work for sent their 2013 renewals with their last round apps.
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Old 12-08-2012, 11:18 PM
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Chilehead Chilehead is offline
LawnSite Bronze Member
Join Date: Feb 2007
Location: Stockbridge, GA
Posts: 1,870
I did my price increases in the early spring of this year. I will not be doing increases for 2013, yet. The cost of doing business will have to go up another 10% before I do a price increase again.
"Grounds care solutions. Visible results."
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Old 12-12-2012, 08:43 AM
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lawn king lawn king is offline
LawnSite Silver Member
Join Date: Dec 2004
Location: abington massachusetts
Posts: 2,178
We renew every year (letter/form). Letter goes out january 1st. It is time consuming and expensive, however, the client feels like more than just a number. It also gives us the opportunity to directly market additional services and update our records with new phone numbers and emails. We also enclose a business card for referrals. Annual renewal letters work well for us, we always add new clients as well as sell substantial aerations etc!
When i find myself in times of trouble, mother mary comes to me, speaking words of wisdom let it be.
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