Advanced Search

The Green Industry's Resource Center

Thread Tools   Display Modes
Old 01-04-2013, 07:55 PM
zimmatic zimmatic is offline
LawnSite Senior Member
Join Date: Dec 2007
Location: Minnesota
Posts: 408
The main reason for the operations manual is "clarity" . If you are not going to follow through on what you write down than its all a waste of time, and for all the time wasted on continually going over procedures and process I need to get this done as the business has grown. That is why I asked dave if he had developed it
Reply With Quote
Old 01-05-2013, 12:22 PM
neighborguy neighborguy is offline
LawnSite Member
Join Date: May 2000
Location: Southeastern Wisconsin
Posts: 187
If you are in ELSs position where you have had the same guys for 7 years, a manual as detailed as this sounds like it will be may not be quite as necessary. I would think if you have a higher rate of turnover you may find a manual like this a huge help.
That being said I do not think something like this would be a good idea for everyone to have to clarify the details.
Reply With Quote
Old 01-05-2013, 01:22 PM
TurfWerks TurfWerks is offline
LawnSite Senior Member
Join Date: Oct 2011
Location: Fort Smith AR
Posts: 307
I've never encountered a operations Manuel and I've worked for a pretty big company..

I think it's more of a proper training issue with a check list while u train would be better..
Posted via Mobile Device
Reply With Quote
Old 01-05-2013, 01:51 PM
McFarland_Lawn_Care's Avatar
McFarland_Lawn_Care McFarland_Lawn_Care is offline
LawnSite Bronze Member
Join Date: Jan 2007
Location: Sedgwick, Maine
Posts: 1,333
Also depends on how big you plan on becoming. Employees need clear guidelines and responsibilities. The BEST business have processes for everything and are most efficient. If the business is going to stay relatively small, it probably isn't necessary, but often requires a lot more hands on work by the owner and management.

Reply With Quote
Old 01-05-2013, 06:48 PM
zimmatic zimmatic is offline
LawnSite Senior Member
Join Date: Dec 2007
Location: Minnesota
Posts: 408
Mcfarland imo is corect
I like to start out some meetings and asking employee's how to make kool aid. Very simple but do you know how many really do not know exactly how to make kool aid?--- all of them! That is why there is instructions on the back of every package.
Its the same at my business. Just because you came to my company from another company where all you did was mow, or trim, or install irrgation or whatever it does not mean you know how to perform those functions as I require at my business. Yes I would train you, but what if you wanted to go over the the exact procedures I talked about during training? The operations manual would provide that clarity, along with a standard in which I expect them to perform.
Reply With Quote

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Layout Style:

Powered by vBulletin® Version 3.8.6
Copyright ©2000 - 2016, Jelsoft Enterprises Ltd.
Copyright ©1998 - 2012, LawnSite.comô - Grand View Media
All times are GMT -4. The time now is 01:10 AM.

Page generated in 0.07108 seconds with 10 queries