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Old 09-27-2012, 12:22 PM
KrD265 KrD265 is offline
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Location: Broken Arrow, Ok
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Honda HRX217HYA

This mower has a problem with the rear wheels locking up. They go fine forward, but when I try to pull the mower in reverse the rear wheels are locked and won't turn freely. I have taken it to my dealer previously and they weren't very helpful, charged me $30 to "oil" them and they worked fine for about 4 days. Now I'm back to the same issue. Any thing I can do to fix this very annoying issue? Thanks for any help!
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  #2  
Old 09-27-2012, 02:50 PM
robert@honda robert@honda is offline
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Get me the serial number off the back of the mower deck (it's in the form of MXXX-1234567) and I'll look up some service materials for you.

-Robert@Honda

Caveat: I work for Honda, but the preceding was my opinion alone.
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Old 09-27-2012, 03:15 PM
KrD265 KrD265 is offline
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Thanks Robert, I'll have to get that for you when I get home. For the record, the mower is only 4, maybe 5 months old.
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Old 09-27-2012, 09:52 PM
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Restrorob Restrorob is offline
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Your issue is in the ratchet key/spring area.....





Remove the rear wheel then "E" clip #17 and washer #18, Carefully slide gear #1 off the transaxle shaft. The key and spring may drop out of the shaft so have a parts pan or something under it so not to loose them.

Clean all the oil and dirt out of the shaft slot and off the gear-spring and key, Your dealer should have known better than to use oil in this area.

Get a tube of powder graphite from your local hardware store and put a little in the shaft slot then on the spring-key and on the inside of the gear, Re-assemble and you should be good to go.

Never use any lubricant that will attract sand, All it will do is cause sticking and premature wear......
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Old 09-29-2012, 08:06 AM
khutch khutch is offline
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Thanks AGAIN to Restorob - I have this same issue, or I did.....
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  #6  
Old 09-29-2012, 10:19 PM
Roger Roger is online now
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What Restrorob said, ...

But, I would add one note on procedure. Do the work on a clean, smooth surface, not in the gravel, grass, or other such place. The parts are small, and some have a spring-load to them when removed (e.g. #17). Also, the spring beneath the key is subject to "leaving the scene to places unknown."

If one of these little parts does "leave the scene," finding them on the clean, smooth surface is much easier.

... been there, done that!
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  #7  
Old 01-11-2013, 02:01 AM
jal2007 jal2007 is offline
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I have the same problem. I have tried to follow the procedure and have cleanup the gear put the graphite powder. Unfortunately, the problem still exists.
Any ideas? your help is much appreciate it.

Note: might be the gearbox??
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  #8  
Old 01-17-2013, 03:08 AM
jal2007 jal2007 is offline
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Found the problem myself. Unfortunately, Honda Rep didnt help me at all.

Not good Honda for your after sales customer service.
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  #9  
Old 04-20-2014, 01:48 PM
chillenj23 chillenj23 is offline
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I have a Honda hrx and have the same problem with the wheel locking. Now it developed another problem. The right gear keeps grinding when going forward and striping. I replaced it twice now. Dealer wants $90 just to look at it . Can anyone help me out?
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  #10  
Old 04-20-2014, 09:02 PM
jal2007 jal2007 is offline
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i did have the same problem with the left wheel locking up and grinding the gear. we changed the gear twice still no fix...

at the end I sold it since I'm sick with this mower without help and support the Honda Rep here as mentioned above. I did send PM twice to Honda rep without any respond. As you can see my thread here not been responded.

So why I have to support the product.
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