raising price with renewal

[CNYScapes]

So I had my guys keep track of all the time they spent at every property this past summer. I am just getting done going over all the information and am realizing that some of my lawn pricing is right on target, some are high and some are underpriced, some by $5 per cut.

I will be raising these low ones up when I send out renewal letters. Should I tell them I underpriced their lawn from the beginning? Or should I give another excuse?

I know I may lose some lawns but I am willing to lose a few that are losers anyway if I can not get them to pay what the lawn is worth.

What would you do?

[grandview (2006)]

Originally Posted by CNYScapes

So I had my guys keep track of all the time they spent at every property this past summer. I am just getting done going over all the information and am realizing that some of my lawn pricing is right on target, some are high and some are underpriced, some by $5 per cut.

I will be raising these low ones up when I send out renewal letters. Should I tell them I underpriced their lawn from the beginning? Or should I give another excuse?

I know I may lose some lawns but I am willing to lose a few that are losers anyway if I can not get them to pay what the lawn is worth.

What would you do?

Just send it out with the new price,no need to explain most people understand.

[KS_Grasscutter]

Yep I am going to do the same thing. The food store doesn't give you an explanation when all of their stuff doubles in price, I don't feel the need to explain myself over 5 to 10%.

[LandFakers]

I would just send it out like grand view said
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[CNYScapes]

Guess i just need to grow some balls and do it. I havent raised some of these in years and have been losing my azz. I should have done some time tracking way before now!!!!!

[Lux Lawn]

I dont explain when I have a price increase, I just send out the new contract with a new price. I plan on raising atleast half my customers this year.

[johndeereguy]

Get exak time pocket clock. Instead of spending hours or days going over your employees time cards. Just look up the info on the data base, well worth the investment

[branchoutshrub]

Just send out the new pricing for 2013. I wouldn't explain. Most customers will understand that prices are up all over. Just going to the grocery store is 5% more every year.

[CLS_Birmingham]

Look just explain to them that thanks to Obama, beer prices have gone up and you need to compensate for that to sustain your current drinking habit.....

haha j/k. Trust me, I'm in the same boat you are and I was worried about the same thing when I sent out my first renewal on the 2nd of this month. My clients price went up significantly. 2 weeks later, I had a signed contract for the new amount, no questions asked. In this economy, people understand.

[JLSLLC]

Very good thread for this time of the year- I need to do the same!