Register free!
Search
 
     

The Green Industry's Resource Center


Click for Weather
Reply
 
Thread Tools Display Modes
  #1  
Old 01-31-2013, 02:39 AM
JContracting's Avatar
JContracting JContracting is offline
LawnSite Bronze Member
 
Join Date: Oct 2011
Location: Champlin, MN
Posts: 1,756
Spring Letter to Clients

I wish it wasnt 1:30am when I come up with these ideas, but, what do you guys include in your letter in the spring that you send to clients? I'm trying to get as many as possible to sign on for full service maint and a good amt just had my company do snow, fall clean up, or aerating, etc. and I want to upsell as much as possible. If some of you guys prefer, maybe post up your letter.
Posted via Mobile Device
Reply With Quote
  #2  
Old 01-31-2013, 07:18 AM
kirkmbrown2001's Avatar
kirkmbrown2001 kirkmbrown2001 is offline
LawnSite Senior Member
 
Join Date: Nov 2007
Location: spring city, pa
Posts: 265
Quote:
Originally Posted by JContracting View Post
I wish it wasnt 1:30am when I come up with these ideas
Often, I find many of my good ideas come to mind when i'm trying to sleep!

As far as the letter, I don't know if I would include prices for a full service agreement on paper. That may give them sticker shock. I would definitely list all of your services and list the benefits of each one. I would highly recommend meeting customers to see what they want so you can give them a better tailored agreement and price. If you meet in person, you can also sell the value of your services more than the price. Just my opinion, others may think differently.
__________________
Kirk Brown
Kirk's Lawn Care


Reply With Quote
  #3  
Old 01-31-2013, 07:58 AM
xclusive xclusive is offline
LawnSite Senior Member
 
Join Date: Dec 2009
Location: Northern NJ
Posts: 945
Quote:
Originally Posted by JContracting View Post
I wish it wasnt 1:30am when I come up with these ideas, but, what do you guys include in your letter in the spring that you send to clients? I'm trying to get as many as possible to sign on for full service maint and a good amt just had my company do snow, fall clean up, or aerating, etc. and I want to upsell as much as possible. If some of you guys prefer, maybe post up your letter.
Posted via Mobile Device
The letter depends on if I have them on auto renewal or yearly renewal. If its auto renewal then I send a simple letter that states we will by starting in March and continue with the services they selected previously and if they want to add/change they must contaact me. For the ones I send out a yearly renewal to it allows them the option to pick and choose what services they want and I have all the prices listed to each service along with a description about the services offered.
Reply With Quote
  #4  
Old 01-31-2013, 10:35 AM
JContracting's Avatar
JContracting JContracting is offline
LawnSite Bronze Member
 
Join Date: Oct 2011
Location: Champlin, MN
Posts: 1,756
Every other night it seems this happens! Right as I put my phone on silent and set it aside.

I'm just trying to put a letter together, in my mind, talking about the benefits of the services and whatnot. And I wasn't necessarily going to put prices on it except for what a full service maint contract cost starts at per month.
__________________
'01 Chevy 2500 HD ECLB w/ 8.1 - 06 Tow Mirrors, 285s, 17" MB Chaos Wheels, Torsions Cranked, Airlift Airbags
2014 Diamond Cargo 8.5' x 20' Enclosed Trailer - Fully Loaded Interior
Exmark Lazer Z X-Series 52" w/ Ultravac
Exmark TTHP 36"
225 Gal MN Wanner Skid Sprayer
8' Boss RT3 Straight Blade

Licensed Applicator

Graduate - Anoka Technical College w/ Associate's in Hort/Landscape - May 2013
In business since Feb 2011
23 Years Old

When you have systems, you have control.
Reply With Quote
  #5  
Old 02-01-2013, 03:01 PM
nightshutter's Avatar
nightshutter nightshutter is offline
LawnSite Senior Member
 
Join Date: Apr 2010
Location: UT
Posts: 499
I send renewal letters out every year. It's always good to try to up sell them and try and get some to prepay for the year. Pre pay gets them 10-15% off.
Reply With Quote
  #6  
Old 02-01-2013, 07:24 PM
JContracting's Avatar
JContracting JContracting is offline
LawnSite Bronze Member
 
Join Date: Oct 2011
Location: Champlin, MN
Posts: 1,756
Would you mind pm'ing a copy to me?
Posted via Mobile Device
Reply With Quote
  #7  
Old 02-01-2013, 08:59 PM
nightshutter's Avatar
nightshutter nightshutter is offline
LawnSite Senior Member
 
Join Date: Apr 2010
Location: UT
Posts: 499
Sure when I get on my computer. It's a real simple one, just a paragraph I email them
Reply With Quote
  #8  
Old 02-01-2013, 09:06 PM
JContracting's Avatar
JContracting JContracting is offline
LawnSite Bronze Member
 
Join Date: Oct 2011
Location: Champlin, MN
Posts: 1,756
Oh you just email them? I have constant contact on my website's email acct and was thinking of creating something with that.
Posted via Mobile Device
Reply With Quote
  #9  
Old 02-01-2013, 09:11 PM
nightshutter's Avatar
nightshutter nightshutter is offline
LawnSite Senior Member
 
Join Date: Apr 2010
Location: UT
Posts: 499
Yes, I do everything through email. Less paper and I always have it on my computer. That has saved me a few times..... "Remember you said"........
Reply With Quote
  #10  
Old 02-01-2013, 09:37 PM
JContracting's Avatar
JContracting JContracting is offline
LawnSite Bronze Member
 
Join Date: Oct 2011
Location: Champlin, MN
Posts: 1,756
That is very true.
Posted via Mobile Device
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump





Powered by vBulletin® Version 3.8.6
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Copyright ©1998 - 2012, LawnSite.comô - Moose River Media
All times are GMT -4. The time now is 06:17 AM.

Page generated in 0.08480 seconds with 9 queries