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Old 01-31-2013, 01:43 PM
Set Apart Lawn Care Set Apart Lawn Care is offline
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Join Date: Aug 2010
Posts: 186
Turn around time is huge to, especially when starting out. When you have something go down, you cant afford to have to go without it 4-5 weeks while some kid they hired on for the summer busy season messes with it. I'm not even saying I blame the dealer. Of course the big guy who buys 4 or 5 new mowers for their fleet every year and countless trimmers/blowers is more important to them than a guy like me who runs has one crew. Thats just not the way I treat my customers, big or small, so I dont want to be dealt with that way. The dealer who has stuck with me while I'm small is going to be the one I deal with should I get big, even if they change from Gravely (what I buy now) to scag, or exmark, toro, or hustler. If they went to all snapper or something I'd probably have to become a dealer myself too!
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Old 01-31-2013, 03:35 PM
ProLawn1 ProLawn1 is offline
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Join Date: Feb 2010
Location: Jefferson City, MO
Posts: 2
I've had the same problems out of our local Exmark dealer. Thank god for the good people at the Scag dealer. Good, down to earth, honest people working behind Scag. Thats all I run. I told one the guys behind the counter at the Exmark place when I was demoing mowers that in my findings that the Exmark is the same mower as a Toro with only slightly different decks. All he could say was "no they're not." Problem is, he couldn't tell me what was different about them. If you ask a Scag dealer what makes a Scag better than the rest, they'll give you in depth details about how Scag stands out from the rest.
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