Register free!

The Green Industry's Resource Center



Reply
 
Thread Tools   Display Modes
  #11  
Old 03-07-2013, 03:41 PM
123hotdog's Avatar
123hotdog 123hotdog is offline
LawnSite Senior Member
 
Join Date: Aug 2012
Location: Bristol TN
Posts: 459
I never ever use the word contract. It is called a service agreement. In my service agreement it says ( in big red letters ) IF CUSTOMER DEFAULTS CUSTOMER WILL PAY ALL ATTORNEY FEES AS WELL AS PRE JUDGEMENT INTEREST AND POST JUDGEMENT INTEREST. I have only had to enforce this twice and both times it worked in court. Took me a year each time to get my money but I got every dime. One customer posted a bad review online about my business. I then attached an actual copy of the transcripts on the same page. I know this is overkill but we deserve the money we make.
__________________
Licensed and Insured
Operating since 2007
1993 Isuzu NPR dove tail open bed 4cyl diesel
1978 F-350 Dump Truck
1988 Z-71 Chevy 4x4 Meyers Plow
2005 Chevy HD 2500 6.0
1989 Toyota One ton Flatbed
2013 61" Bad Boy Outlaw XP 36 Vanguard
2013 54" Bad Boy Outlaw Stander Kawasaki
2014 48" Wright Walk Behind
Reply With Quote
  #12  
Old 03-07-2013, 07:15 PM
Roger Roger is offline
LawnSite Fanatic
 
Join Date: Dec 1999
Location: McMurray, PA
Posts: 5,825
Quote:
Originally Posted by shovelracer View Post
.... It is essential to have a document that clearly spells out the scope of work and payment schedule for both parties. .....
This may be true, but you do not need a contract or service agreement (one in the same) to make this clear. A simple letter of understanding you write makes that clear for scope, charges, and expected payment.

Some people try to make the business relationship far too complicated for simple services such as grass cutting, bush trimming, leaf removal, etc. These are mundane tasks that don't require anything complicated or worrisome to a customer.

If somebody showed at my door with a contract to cut my grass, I would tell them "No thank you," and move to the next LCO. Remember, none of us doing these simple services are offering nothing unique. There are ten others standing in line are willing to do the work without a piece of paper.

As stated above, honest people are honest people. A piece of paper does not make them any more honest.
Reply With Quote
  #13  
Old 03-07-2013, 09:32 PM
cpllawncare's Avatar
cpllawncare cpllawncare is offline
LawnSite Silver Member
 
Join Date: Apr 2011
Location: Greenville, SC
Posts: 2,647
Quote:
Originally Posted by upkeeplawnscape View Post
Explain to them that for insurance purposes, you have to have a signed contract in order to be on the property. Works for me, although there is still a small percentage that will drop when Nov. comes along. They feel that you arent needed when EOW time comes. Contract doesnt really matter because lawyer fees would make fighting them a loss. Unfortunately that is the business. Win some lose some
Doesn't cost anything to go to small claims court! I've had several clients there now, I'm not playing with non payers.
Reply With Quote
  #14  
Old 03-07-2013, 09:40 PM
grandview (2006)'s Avatar
grandview (2006) grandview (2006) is offline
LawnSite Gold Member
 
Join Date: Jan 2006
Location: Lancaster N.Y.
Posts: 3,476
Quote:
Originally Posted by cpllawncare View Post
Doesn't cost anything to go to small claims court! I've had several clients there now, I'm not playing with non payers.
I would rather they give me a bad check then just stiffing me.
__________________
www.grandviewlandscaping.com
Reply With Quote
  #15  
Old 03-07-2013, 09:45 PM
Weekend cut easymoney Weekend cut easymoney is offline
LawnSite Gold Member
 
Join Date: Mar 2010
Location: Texas-The Hilly part
Posts: 3,663
You need to get maintenance agreements, contracts signed and agreed to ensure you don't get taken advantage of...many guys without contracts are expected to be there week after week for the entire season yet many customers call and cancel with little or no notice ....i agree to service your yard for the next 9 months hence i am tied to an implied contract, certainly being fired if i failed to show up...why should the client not have to make a committment?

Contracts allow you to plan for the future and expand, hiring employees, buying and paying for equipment...
Good luck with having anormal life with call in or non committal customers...if other guys like it and can make it work without it...i applaud them....take what you can to make a living and then move to the ease of contracts...much easier
Reply With Quote
  #16  
Old 03-08-2013, 12:03 PM
lalllc lalllc is offline
LawnSite Member
 
Join Date: Oct 2012
Location: Fort Wayne In.
Posts: 68
Give them a bid, spell out what you will do and your price. have them sign that they agree on the price and that they will pay that price. when you send a bill. at the botom spell out that if they dont pay and you have to collect they are have to pay all fees to collect the money. Dont sweat the leaf pick up. so what if you dont get that work. Chances are if you are working for them in the fall they will have you do it anyway. however spell out the price of that serv. just put on the bid what you rate is so they know and that if they have you do it they know the price. I always end my bids with my labor rate for work not on this list so they know. good luck.
__________________
3500 HD w/ tool box dropside dump
60" Xmark X
60" xmark s
52" Toro T floating deck
48" Toro
3 toro PP mowers
stihl power tools
Eco Hedge Trimmer
2008 Tundra
brown bed edger
Turco bed edger
side walk edger
slit seeder
14 and 12' trailers
Reply With Quote
  #17  
Old 03-08-2013, 02:26 PM
premierlawncaremi's Avatar
premierlawncaremi premierlawncaremi is offline
LawnSite Member
 
Join Date: Oct 2011
Location: Holland, MI
Posts: 58
My proposal/estimate and my service agreement are the same thing, all on one sheet together. If they dont like it then they will move on but there is no reason for someone to not want to sign it unless they are trying to pull a fast one and plan and not paying. A contract/service agreement is what separates the big boys from the "me and my mower" low ballers. No true Lawncare company out there with do weekly/monthly services without a signature.
__________________
www.premierlawncaremi.com

2003 Chevy Duramax 6.6 w/ 8'-2" BOSS V
1999 Chevy 6.5 Diesel 1 Ton w/ Dump and Western Plow
Exmark 60" ultra cut w/ Ultravac
2012 Redmax handhelds
Solo backpack sprayers
PermaGreen Centri Spreader/Sprayer
16' trailer

Reply With Quote
  #18  
Old 03-08-2013, 02:37 PM
Fwilamosky Fwilamosky is offline
LawnSite Senior Member
 
Join Date: Mar 2011
Location: Columbus Ohio
Posts: 280
Like many have said before I will be using SERVICE AGREEMENTS this year because contracts tend to scare people away. I want to use this because it will allow me to cover my a$$. Fuel surcharges if it reachs x amount, punishment for paying late, charge for canceling service on the day of since it will mess up my schedule. Just little things to make my life easier and for tax season
__________________
2007 GMC Sierra
2011 Bobcat 61in Procat
48in Snapper Pro WB
26in Exmark Metro
Honda Push Mowers
Stihl Trimmers
BR-600 Blowers

O-H-...
Not my President
Reply With Quote
  #19  
Old 03-09-2013, 06:32 PM
cpllawncare's Avatar
cpllawncare cpllawncare is offline
LawnSite Silver Member
 
Join Date: Apr 2011
Location: Greenville, SC
Posts: 2,647
Quote:
Originally Posted by Fwilamosky View Post
Like many have said before I will be using SERVICE AGREEMENTS this year because contracts tend to scare people away. I want to use this because it will allow me to cover my a$$. Fuel surcharges if it reachs x amount, punishment for paying late, charge for canceling service on the day of since it will mess up my schedule. Just little things to make my life easier and for tax season
Yep you will see a difference in clientele, if they are serous they will be willing to sign a service agreement if not move on.Trust me if you have to go to small claims court you'll have no problem collecting with a signed service agreement, without it you'll get nothing.
Reply With Quote
  #20  
Old 03-09-2013, 07:00 PM
NC Greenscaper NC Greenscaper is offline
LawnSite Senior Member
 
Join Date: Jan 2006
Location: Coastal North Carolina
Posts: 438
Quote:
Originally Posted by Roger View Post
This may be true, but you do not need a contract or service agreement (one in the same) to make this clear. A simple letter of understanding you write makes that clear for scope, charges, and expected payment.

Some people try to make the business relationship far too complicated for simple services such as grass cutting, bush trimming, leaf removal, etc. These are mundane tasks that don't require anything complicated or worrisome to a customer.
If somebody showed at my door with a contract to cut my grass, I would tell them "No thank you," and move to the next LCO. Remember, none of us doing these simple services are offering nothing unique. There are ten others standing in line are willing to do the work without a piece of paper.

As stated above, honest people are honest people. A piece of paper does not make them any more honest.
I agree, if this is the level of service that you provide then I wouldn't try to get an agreement from the customer. We try to get all new clients to let us provide ful service which is all their maintenance, lawn care and clean up services throughout the year. These are the best paying, most appreciative customers we have. I'm not at the point that I ready to get rid of the others but the full service customers are committed to a higher level of services for the year and enjoy a affordable flat rate. It just makes sense to me.
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump





Powered by vBulletin® Version 3.8.6
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Copyright ©1998 - 2012, LawnSite.comô - Moose River Media
All times are GMT -4. The time now is 07:43 AM.

Page generated in 0.07031 seconds with 9 queries