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View Poll Results: Percentage of customers you could email invoices to.
80%-100% 0 0%
60%-79% 0 0%
40%-59% 2 15.38%
20%-39% 1 7.69%
0%-19% 10 76.92%
Voters: 13. You may not vote on this poll

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  #1  
Old 08-23-2003, 10:20 AM
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Team Gopher Team Gopher is offline
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Emailing Invoices?

What percentage of your customer base could you or do you email invoices to?
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  #2  
Old 08-23-2003, 03:04 PM
GLAN GLAN is offline
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I didn't vote

I don't do that now.
Will be exploring this option now for next season.
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  #3  
Old 08-23-2003, 05:56 PM
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rodfather rodfather is offline
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First of all, I'm not sure if all my customers have computers.

Secondly, what % of them are on the Internet either??? BTW, I wouldn't mind being able to do it that way with all of them (right now I'm not doing it with any of them).
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Old 08-23-2003, 06:19 PM
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BSDeality BSDeality is offline
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i just acquired a few more accounts this week, i'm going to ask them if they'd elect to recieve their invoices online. I'll let everyone know how it goes.
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  #5  
Old 08-23-2003, 11:35 PM
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like less than 1% of my customers receive their invoices through mail.
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  #6  
Old 08-24-2003, 07:54 AM
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wojo23323 wojo23323 is offline
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I e-mail about 50% of invoices.
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  #7  
Old 08-24-2003, 05:57 PM
Green in Idaho Green in Idaho is offline
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Something that I have noticed in the last year is "not everyone reads their e-mail on a daily basis". For those that do not have e-mail at work, there are many that check it "every once in a while".

As I do a lot of client correspondence via e-mail I also e-mail with 'read notification' to prevent sending a reminder when they haven't read the original (be it an invoice or mail).

And personally, I tend to stack my bills (paper version) in one spot to pay on one day, so an e-mail invoice is going to have to get printed to add to the stack. "Oops, I forgot..."

Of two operators I know doing it - one does 70% (they work only commercial properties) and one does less than 20% (mixed). And each of them try to get e-mail addresses as a standard business procedure for new accounts- for news, invoices, corresp., etc.

Definitely saves the sender the postage!

For those considering it in the future, Quickbooks has the feature.
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