Originally Posted by Above Par Lawns
Good thread, I had a call on "power raking" today. I asked them what it was they were trying to accomplish and they said, "trying to make my grass grow, I heard it was the best thing for my lawn." It turned into a fairly long conversation and I now have a new full service client. I could have just said, "yeah I'll come verticut it'll be $100." Instead they're now worth about $1600. Sometimes telling them they're wrong works out in your favor.
Curious how you determined if a verticut would be necessary/beneficial or not without being on site?
Also, this may be a regional thing, but I consider a power rake and a verticut/dethatch two different things.