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  #1  
Old 05-01-2013, 12:15 PM
Mowin4Dollas Mowin4Dollas is offline
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Follow up

Should I follow up on a quote? I have been debating this, I guess I just don't want to sound desperate. What do you all think?
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Old 05-01-2013, 06:44 PM
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Colaguy Colaguy is offline
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Sure, though I never have. Maybe wait (5) days or so & call them. I do understand the sounding desperate feeling & maybe that is why I dont followup on quotes.
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Old 05-01-2013, 10:09 PM
wilsonsground wilsonsground is offline
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I follow up with the ones that seemed interested right from the start. You'll know the vibe. Usually wait about a week and just call saying hey I'm just doing a follow up call, seeing if you're still interested. Most are and are just to lazy to call you first even though it's work they want done!
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Old 05-02-2013, 07:06 AM
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grassmonkey0311 grassmonkey0311 is online now
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I always follow up. I find the majority of them forget about me. How could you forget when you asked me to give you a quote?????

Day 1: Quote
Day 2: Wait
Day 3: Wait some more
Day 4: Follow up
Day 5: Wait again/you got the job/you didn't get the job
Day 6: Consider it a lost cause
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Old 05-04-2013, 10:45 AM
SSLCLLC SSLCLLC is offline
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It just worked for me! A lady called me and asked for a quote. I told her my quote and I could tell in her voice she thought I was to exspensive. The next day I went to her residence and introduced myself. I didn't know she had another lawn care company that had been doing her work. After I talked to her she asked me to start that day, and she was firing her old lawn company while I was mowing. If you look professional and act it, you stand a good chance of getting the job. I was $15 more than the old company and she still agreed.
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Old 05-04-2013, 10:59 AM
newguy123 newguy123 is offline
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I always follow up even if I don't think they want my service...reason being, salesmanship. To avoid sounding desperate I'll say something like "We're putting together our route list and we're figuring out which day will work best to put you on our schedule" or something like that...

Works for me most of the time.
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Old 05-04-2013, 11:03 AM
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ringahding ringahding is offline
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Pass out flyers again in that neighborhood and drop one on them....Needy? What you do for a living?
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Old 05-04-2013, 11:03 AM
Joey waid Joey waid is offline
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I did a quote and did not get a return call, so I called back to see what was going on. They said they had lost my number and was hopeing I would do a follow up.
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Old 05-04-2013, 11:33 AM
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Blade Runners Blade Runners is offline
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Following up on a quote doesn't make you look desperate. In fact I think it shows the professionalism and maturity of your business.

Recently I have requested 3 quotes for 3 different projects at my house and I always lean towards the ones that follow up on their quote with a call or maybe additional information about he project. I see it as the business having their act together.

There are numerous reasons why a customer might not call back after a quote. I Wouldn't automatically assume they went with someone else. Sometimes a customer might contact 1 or 2 people and see who calls them back. I tend to do this with my own projects. To me it shows that the company is interested wants my business. I never view it as a company being desperate.
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Last edited by Blade Runners; 05-04-2013 at 11:40 AM.
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Old 05-04-2013, 06:31 PM
newguy123 newguy123 is offline
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Quote:
Originally Posted by Blade Runners View Post
Following up on a quote doesn't make you look desperate. In fact I think it shows the professionalism and maturity of your business.

Recently I have requested 3 quotes for 3 different projects at my house and I always lean towards the ones that follow up on their quote with a call or maybe additional information about he project. I see it as the business having their act together.

There are numerous reasons why a customer might not call back after a quote. I Wouldn't automatically assume they went with someone else. Sometimes a customer might contact 1 or 2 people and see who calls them back. I tend to do this with my own projects. To me it shows that the company is interested wants my business. I never view it as a company being desperate.

Very good points Blade!
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