I sent a complaint email to Stihl & they sent me several NICE gifts-wow!
I sent the following email to Stihl re those defective gas caps:
"Is Stihl offering any financial refunds regarding these fuel caps? I purchased several fuel caps after the original caps stopped working. This was before said fuel caps were recalled. Even if I return the caps I bought to replace with new caps, I'm still out on the $ I had to spend out of pocket to replace the original caps on the Stihl products I bought before the toolless fuel cap recall. Thank you."
Sorry about the fuel cap inconvenience Mr. XXXX. I’d be happy to send you some things to help make up for the money you spent on the fuel caps. If you will provide me with your address I’d be happy to get a care package out to you today.
I wasn't expecting to receive anything worthwhile lol.
Good job Stihl!
Stihl Kombi System
028 Super, 066 Chainsaws, PP 800 Pole Saw
F-150, F-350 Trucks
Ariens Rear Tine Tiller
5x12, 6x12, 6x14, 8x16, 7x18, 6x22
Asus Transformer Infinity TY700 Tablet
If you think it's expensive to hire a professional to do the job, wait until you hire an amateur.