Advanced Search

The Green Industry's Resource Center

Thread Tools   Display Modes
Old 06-18-2013, 08:55 AM
32vld 32vld is offline
LawnSite Gold Member
Join Date: Feb 2011
Location: Long Island, NY
Posts: 3,976
Originally Posted by GOATMAN GEORGE View Post
Tell him you misunderstood his expectations in your quote and offer a new quote or decline his future business.
Posted via Mobile Device
Far better advice then the advice given to finish out the year losing money on this job.
Reply With Quote
Old 06-18-2013, 01:23 PM
Callahan's Lawn Services Callahan's Lawn Services is offline
LawnSite Member
Join Date: May 2013
Location: Eastern NC
Posts: 51
It's definitely a PITA property and the customer is very professional and polite. I am operating on the same level as he is but the money isn't there. Like Kurt had mentioned I have a substantial gain in profit servicing smaller properties that I am in and out within 30-45 mins. Today is my last day I will be servicing the property. I am biting the bullet and will go ahead and spend the extra time to leave the property in tip top shape and go that extra mile that the customer doesn't want to pay for. Maybe he will realize how long I will spend there and see the equipment setup I operate and maintain. Hopefully he will be more inclined to renegotiate our deal. This was a eye opener for me because this was the 3rd property that I had given an estimate to in my life. Now that the homeowner is back home hopefully I can show him that I do really great work. Not holding my breath on this one though.
Posted via Mobile Device
Reply With Quote
Old 06-18-2013, 06:30 PM
OakNut's Avatar
OakNut OakNut is offline
LawnSite Gold Member
Join Date: Dec 2010
Location: Pittsburgh PA
Posts: 3,670
Oh, heck yeah... if you're still new to estimates, perfectly understandable.
The only way you will learn is by screwing yourself enough until you figure it out.
Reply With Quote
Old 06-19-2013, 07:44 AM
Callahan's Lawn Services Callahan's Lawn Services is offline
LawnSite Member
Join Date: May 2013
Location: Eastern NC
Posts: 51
@OakNut, you are very true about that. I've gotten my estimates down pat now but this is just the last yard that I need to renegotiate from my startup blues I had. Update on the property that I went and did yesterday: hop in the ford and headed out to the customers house, it starts freaking raining, pull up and it clears up, grab my faithful redmax trimmer and ear, eye pro. And take off, I make it about 3 minutes and the dang bump head splits in half. Due to this my backup trimmer is a brandnew troybuilt curved shaft 4 stroke. This thing is a piece of garbage! Heavy, underpowered and drink fuel like a racecar. Took me an extra 45 mins to trim with it and now my back hurts like hell. I told the customer that we would be sending him and updated estimate for the next service and if he couldn't swing it then we could no longer service the property. I think that since he saw that I wasn't some guy with a poulan trimmer and homelite mower in the bed of my dads truck that he might be inclined to pay for my services. My question is when you have a property that would benefit with 3 man hours of work but the owner only wants you to perform 1 hour of work, do you walk away from it or do you give them 1 man hour of work? My thing is that if I do what he wants then he is happy but the property doesn't look up to par for my standards and other people see the work and may be like wow that lawn guy really did a half a◊◊ job.
Reply With Quote
Old 06-19-2013, 10:09 AM
Kurt6845 Kurt6845 is offline
LawnSite Member
Join Date: Jan 2013
Location: Milton, FL
Posts: 118
That's a really hard question to answer. I have several properties that are simply mow and blows, but others are full service, and they pay for it. If its in a place of low traffic, then I would do what what the customer is paying for. If it's a higher traffic area, explain to the customer what your services include and that it's an all or none kind of service and give him a price. I understand the heartache over the question, I run into it pretty commonly. Especially with mulch jobs, a lot of the time I will quote much higher than the customer wants to pay because I come in and re-edge all the beds and weed/spray before laying new mulch, but I've had some that requested that I just lay the new mulch that the edges looked fine, so I laid the mulch and that was it. I didn't like the final product, but they were happy and I made money, so in the long run it worked out.
2012 Ram 3500 6.7 Cummins Laramie
2008 Ford F-550 6.4 Powerstroke Flatbed
2003 F-250 7.3 Powerstroke Lariat
2014 Kubota SVL90 CTL
2013 eXmark 60" Lazer Z X-series
2013 eXmark 60" Lazer Z E-series
2013 eXmark Commercial 30"
Echo/Stihl peripherals
Reply With Quote
Old 06-20-2013, 06:22 PM
weeze's Avatar
weeze weeze is online now
LawnSite Fanatic
Join Date: Apr 2011
Location: weezertonfieldville, AL
Posts: 6,719
i'm not sure what you mean about the "problem areas". if they are just rutted up sand and dirt next to the house and they are gonna be putting in proper landscaping at a later time then just spray the whole area with roundup and be done with it. it's not gonna matter. they don't want grass or weeds growing there if they plan on putting in landscaping anyways.
Reply With Quote
Old 06-22-2013, 07:25 PM
Callahan's Lawn Services Callahan's Lawn Services is offline
LawnSite Member
Join Date: May 2013
Location: Eastern NC
Posts: 51
That's the thing, I don't have an applicators license so my understanding is that anything that kills or hinders any type of plant or insect then I need a license to spray. I guess I could spray it but I try and abide by all laws to keep my booty out of the fire. When all these areas are properly landscaped it will definitely cut majot time off of the service.
Reply With Quote
Old 06-22-2013, 07:40 PM
echo echo is online now
LawnSite Bronze Member
Join Date: Oct 2012
Location: somewhere out there
Posts: 1,685
Check your state laws but I'm pretty sure if you use organic you can spray whatever you want without a license.
Posted via Mobile Device
Reply With Quote
Old 06-22-2013, 07:50 PM
Mickhippy's Avatar
Mickhippy Mickhippy is offline
LawnSite Platinum Member
Join Date: Feb 2003
Location: Queensland, Australia.
Posts: 4,138
I would say the price is $xx fixed for the landscaped/finished areas and all the rest is on an hourly rate. You can do as much or as little as he wants. Once its all landscaped you will give a fixed price on everything.
Reply With Quote

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Layout Style:

Powered by vBulletin® Version 3.8.6
Copyright ©2000 - 2016, Jelsoft Enterprises Ltd.
Copyright ©1998 - 2012, LawnSite.comô - Grand View Media
All times are GMT -4. The time now is 09:01 PM.

Page generated in 0.09537 seconds with 10 queries