when i started at trugreen way back in the day. It was 5 days on a truck with another tech and you were a lawn pro ready to take on anything and everything. the guy that trained me had been there 3 months and used to be a furniture sales man. I hope its not like that now. mabee not.
Originally Posted by Ric
IMHO if you are that big that you don't know your customer's house you sure can't be giving Personal service. If you are sending John this time and Harry next time there is no way to give Proper service IMHO. Uneducated Technicians, High Over Head TV advertisement and Lowball price are straight out of the True Green sales manual and the Reason they are a failing company. Anyone who models their business after that can only offer the same crappy service IMHO. BTW If the shoe fits wear it.