Go Back   LawnSite.comô - Lawn Care & Landscaping Business Forum, Discuss News & Reviews > Sponsor Forums - Discuss with Sponsors Directly > Lawn Mowing Equipment & Accessories * * * * SPONSOR FORUMS > Hustler Turf Equip
User Name
Password
Home Products Find a Dealer News About Us Contact Us Mark Forums Read


Hustler Turf Equip Lawn Mowers & Turf Care Equipment

Reply
 
Thread Tools Display Modes
  #1  
Old 05-17-2013, 07:16 PM
ACSMOD11 ACSMOD11 is offline
LawnSite Member
 
Join Date: Oct 2009
Location: Corning, IA
Posts: 17
Broken Rear Rim

Starting 3rd summer on FT SD 54, 276 hours. Was mowing tonight and all of a sudden the mower jerked to the left. Stopped and got off the mower to find the tire going flat and the center broke out of the rim. Not a happy camper! Looked at the right side and the rim on that side is starting to crack as well. Mower is not abused in anyway and still looks new.

This mower has been a lemon since I bought it, oil pump lost pressure, got that fixed then the bottom crank seal leaked like crazy, then the oil drain pipe gasket started leaking. The shop took care of it all but they have had this mower more than me.

Has anyone else ran into this issue with the rims?
Reply With Quote
  #2  
Old 05-20-2013, 10:54 AM
hustlermidwest hustlermidwest is online now
Sponsor
 
Join Date: Sep 2012
Location: Chicago, Ill
Posts: 601
There was a SB (#484) sent out on serial # units prior to 09091952 that calls for the dealer to install a backing plate on the unit to help prevent this from happening. I would suggest you reach out to your dealer to get this wheel replaced and the other side inspected if you fall into this range. If your unit is above ser# 09091952 please reach out back to me with your serial #.

Brian O
Reply With Quote
  #3  
Old 05-20-2013, 11:20 PM
ACSMOD11 ACSMOD11 is offline
LawnSite Member
 
Join Date: Oct 2009
Location: Corning, IA
Posts: 17
Took both rims and tires back to the dealer, they replaced them on the spot, can't beat that for service.
Reply With Quote
  #4  
Old 08-30-2013, 11:31 AM
FTSD60 FTSD60 is offline
LawnSite Member
 
Join Date: Aug 2013
Posts: 2
Does the SB #484 also include the FT SD 60" mowers? Just had a friend's rear wheel rip apart on him, and mine are showing some wear on the inside.
Reply With Quote
  #5  
Old 09-01-2013, 11:54 AM
hustlermidwest hustlermidwest is online now
Sponsor
 
Join Date: Sep 2012
Location: Chicago, Ill
Posts: 601
Most, not all SB are model and serial number specific and have sunsets on them, meaning they don't last forever. Most are written around a component from a supplier that has failed in the field. We are able to track these parts and limit the troubled units down to a range in production. SB484 does include the old 60 SDF. That service bulletin will be 4 years old in October.

Brian O
Reply With Quote
  #6  
Old 09-01-2013, 11:28 PM
rwreuter rwreuter is offline
LawnSite Member
 
Join Date: Sep 2010
Posts: 94
where do go to see if you have any service bulletins for the ztr that you own?
Reply With Quote
  #7  
Old 09-03-2013, 11:07 AM
hustlermidwest hustlermidwest is online now
Sponsor
 
Join Date: Sep 2012
Location: Chicago, Ill
Posts: 601
I don't believe SB are on the web page. I know we post recalls but the basic SB are not listed. A SB may be about a rim like we are talking about here, or it could be about a loose nut on a seat cushion. Most of the SB are points of reference, not like what you see in the automotive field.

Brian O
Reply With Quote
  #8  
Old 09-03-2013, 12:41 PM
Mowingman's Avatar
Mowingman Mowingman is online now
LawnSite Platinum Member
 
Join Date: Feb 2001
Location: Texas
Posts: 4,443
The wheel failure problem is well documented on this Hustler forum, going back many years ago. I am not sure, but it may have first been mentioned as far back as 8 or 10 years. Hustler has always made good on those failed wheels in the past. If the archives on this site go back far enough, you can read many posts about the wheel problem. These are the first wheel failures I have heard of on a Hustler, in quite a few years.
As I said, they have always covered this under warranty in the past.
__________________
Work Safe
Reply With Quote
  #9  
Old 09-05-2013, 11:35 AM
FTSD60 FTSD60 is offline
LawnSite Member
 
Join Date: Aug 2013
Posts: 2
How do I figure out if our mowers had any issues with this SB. His mower was from 2008 and mine is a 2009.
Reply With Quote
  #10  
Old 09-08-2013, 11:31 AM
hustlermidwest hustlermidwest is online now
Sponsor
 
Join Date: Sep 2012
Location: Chicago, Ill
Posts: 601
Most SB have a shelf life of a year. If a SB is issued the reason for the SB usually shows up very fast. Most of the SB are written around a serial number range. A weak or faulty part might have come in from a supplier during a specific build run of that model. Whether or not you machine falls within the SB a dealer should be able to tell. If not a quick photo to our service depts will answer that question. Give an example of why this is, lets say we have a SB on a leaky tire. Had a bad batch that wouldn't hold the bead. John Doe's machine is working just fine, holding air like it should. Then one day he runs over a RR spike and puts a huge hole in the tire. Well, it no longer holds air, does that mean it falls under the SB?
I would suggest having your dealer look at your issue and see if it falls under our SB.

Brian O
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -4. The time now is 02:24 PM.

Forum Rules:

This hustlerturfequipment.com sponsored forum is administrator monitored. LawnSite.com does not allow any manufacturer competitor attacks and will strongly enforce this. If you want your discussion to be viewable by the public and responded to in a professional manner then please keep your discussions professional and to the point.

All discussions are viewed by the administration before being released to the public. Your post may not be made viewable for up to 48 hours. Please allow the manufacturer representative enough time to respond to your question or comment once made viewable.

LawnSite.com is not affiliated with the Excel Hustler company. This forum is provided by LawnSite.com to Excel Hustler in order to better server their customers


Powered by vBulletin® Version 3.8.6
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Copyright ©1998 - 2012, LawnSite.comô - Moose River Media
Lawnsite,  Plowsite, WeldingWeb, LawnCareSuccess, Everythinggreen, & Lawnbusiness.net are trademarks of Lawn Care Success, Inc

Page generated in 0.06516 seconds with 9 queries