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Old 10-10-2013, 03:48 AM
KG26 KG26 is offline
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Join Date: Feb 2013
Location: Birmingham MI
Posts: 130
Rant so apparently my client has money to blow...

So one of my clients has a company they use for fall clean ups, and weeding. Why they use this company I am not sure. If you would like a service done inquire about it, as I am sure I have told you I provide the same service. I'm not up set with this other companies workers they are fine the two times I have had the chance to speak with them they have been cool. My issue is with the home owner Don't ask me to do the job you are paying them for. This is client #2 Im not crazy about. #1 is I want to watch you while you work.... is this normal?
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44' Toro Prolline
36' Cub Cadet
Redmax EBZ 8000
Shindaiwa C2510
Tarps up the wazo
Mulch Shovel
Rakes ect

Wishlist: 2005 Silverado 2500 HD
2Stage Snow Blower (I have to think of a loading system because these things are HEAVY)

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Old 10-10-2013, 04:46 AM
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easy-lift guy easy-lift guy is online now
LawnSite Gold Member
Join Date: Aug 2011
Location: Venice, FL. USA
Posts: 3,333
Actually you are complaining. Your customer can hirer anyone he or she wants to. Your in business for yourself to serve your needs and your customers. It is completely normal for any customer to watch you work.
I believe you should stay focused on improving your own business. Offer your opinion or make a suggestion if you think it will help persuade your customer to come around to your point of view, that's called salesmanship. Otherwise press on. You will have far more important matters you will encounter in time that for the most part experience will prove your best solution.
easy-lift guy
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Old 10-10-2013, 05:50 AM
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johnsonslawnmanagement johnsonslawnmanagement is offline
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Join Date: Aug 2007
Location: Corinth, Mississippi
Posts: 909
You are selected deemed on the services needed by the customer. Some choose the "single source" method which is what I thrive on, while others choose multiple contractors for whatever reason. I have one account that spends 20k in annual color with me, yet has a weed control service and a seperate mowing service from 2 other contractors: that's 3 total just for landscaping/lawn. All are services I provide.
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Old 10-10-2013, 08:40 PM
MasScape MasScape is offline
LawnSite Senior Member
Join Date: Dec 2012
Location: Virginia
Posts: 258
Be good to the client. That weeding has gotten the other guys foot in the door. Don't be surprised if they are shooting for your part just like you are thinking about theres
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Old 10-10-2013, 08:46 PM
LawnSite Bronze Member
Join Date: Mar 2011
Location: dennis ma.
Posts: 1,344
We have had the same problem. Customer who we do maintenance etc. for hires another local guy for "other" work. It is very annoying as I have had the conversation with our customer multiple times as that we provide all landscaping services.
But the reality of it is they are free to choose. We simply do the best we can so we don't land up replaced!
Keep your cool and keep moving forward.
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