Register free!
Search
 
     

The Green Industry's Resource Center


Click for Weather
Reply
 
Thread Tools Display Modes
  #51  
Old 01-30-2014, 09:36 AM
echo echo is online now
LawnSite Bronze Member
 
Join Date: Oct 2012
Location: somewhere out there
Posts: 1,101
If you want to deal with squabblers, great. Sounds like a good fit. Dealing with squabblers ends up costing time and money. They want it done for less or they want extras done while youre there for free. As for me, my prices are fair and there are plenty of good customers to do business with.
Posted via Mobile Device

Last edited by echo; 01-30-2014 at 09:43 AM.
Reply With Quote
  #52  
Old 01-30-2014, 09:59 AM
echo echo is online now
LawnSite Bronze Member
 
Join Date: Oct 2012
Location: somewhere out there
Posts: 1,101
Quote:
Originally Posted by ducnut View Post
That's not what has happened, here. We have a huge, corporate trash service that continually gobbles up smaller companies, to gain area, and raises the rates. About 5 years ago, a couple brothers got together and bought a decent garbage truck and a small set of routes from their employer who was primarily a roll-off provider. Initially, they set their rates at $3/mo cheaper than the big company. It was like the plague spreading. All the green totes in town were being replaced by brown ones. These two guys couldn't get totes out fast enough in their pickup, so they bought a 20' trailer to get more out, per night (because they were picking up trash, all day). Today, they are still cheaper, than the corporate guys. The big company has laid off nearly all their drivers, eliminated office personnel, and laid off nearly all their mechanics. To say that one customer leaving a service provider doesn't affect them, is short-sighted. If one leaves, then another, and another, eventually word gets around, people get frustrated, and that one turns into a bunch. My alley splits 3-block long, dead end streets. There is only one green tote left, in the length of it, and it's a house where the three adults who live there all pull a government check. Your tax dollars are keeping the corporate giant in my alley. Your tax dollars sided, roofed, and put new guttering on their .
Now this is interesting. A giant company falls apart over 3 dollars/month. While I find this extremely hard to believe, I will say that it sounds exactly like what you posted about with talking to people about prices being the same since 1999. Sounds like low ballers doing business with low ballers to me.
Posted via Mobile Device
Reply With Quote
  #53  
Old 01-30-2014, 10:18 AM
RussellB RussellB is online now
LawnSite Silver Member
 
Join Date: Aug 2010
Location: SC
Posts: 2,659
Bottom line......dump the customer or charge more to return to the property.
Reply With Quote
  #54  
Old 01-30-2014, 10:31 AM
echo echo is online now
LawnSite Bronze Member
 
Join Date: Oct 2012
Location: somewhere out there
Posts: 1,101
Quote:
Originally Posted by RussellB View Post
Bottom line......dump the customer or charge more to return to the property.
Bingo.
Posted via Mobile Device
Reply With Quote
  #55  
Old 01-30-2014, 11:17 AM
Roger Roger is offline
LawnSite Fanatic
 
Join Date: Dec 1999
Location: McMurray, PA
Posts: 5,786
All the talk about squabblers is offered against a presumed backdrop of LS having no squabblers.
Reply With Quote
  #56  
Old 01-30-2014, 11:22 AM
echo echo is online now
LawnSite Bronze Member
 
Join Date: Oct 2012
Location: somewhere out there
Posts: 1,101
Quote:
Originally Posted by Roger View Post
All the talk about squabblers is offered against a presumed backdrop of LS having no squabblers.
There's squabblers everywhere...and lowballers and squabblers usually end up finding each other.
Posted via Mobile Device
Reply With Quote
  #57  
Old 01-30-2014, 01:33 PM
ducnut ducnut is offline
LawnSite Bronze Member
 
Join Date: May 2013
Location: central IL
Posts: 1,076
Quote:
Originally Posted by echo View Post
Now this is interesting. A giant company falls apart over 3 dollars/month. While I find this extremely hard to believe, I will say that it sounds exactly like what you posted about with talking to people about prices being the same since 1999. Sounds like low ballers doing business with low ballers to me.
You're welcome to come to town and see for yourself. The big company owns the landfill. You're welcome to go out there and ask the employees that are left.

It's not low balling, when your rates nearly double in 3 years and someone comes in under that with a reasonable rate, that's just under your inflated rate. The rates were artificially inflated because they thought they had a monopoly with owning the pickup service and the landfill.

You absolutely will not ever see anything any other way, than your own.
__________________
1st Class Lawn Service

'13 Hustler X-ONE, 60", Kohler ECV749 EFI
'05 Hustler FasTrak, 42", Honda GXV530
'13 Toro Timemaster 30"
'02 Lawn Boy SilverPro 21"
Stihl BR600 blower
Stihl BG55 blower
Stihl KM55R trimmer
Stihl KM55R Kombi system
Stihl MS180C chain saw
Stihl HS45 hedge trimmer
RedMax Reciprocator
Echo SRM225 trimmer
Echo GT-2000 trimmer
Gravely WB edger
'14 Ariens Compact 24" Sno-Thro
'08 Troy Bilt Squall 2100
'06 Chevrolet Silverado
'13 Bravo Star, 7'X12', V-nose
Reply With Quote
  #58  
Old 01-30-2014, 02:08 PM
echo echo is online now
LawnSite Bronze Member
 
Join Date: Oct 2012
Location: somewhere out there
Posts: 1,101
No thanks. I'm good where I'm at.

I see what it takes to run a successful operation without dealing with the customers you choose to cater to. As I said, squabblers and low ballers usually find each other. You can have them all.
Posted via Mobile Device
Reply With Quote
  #59  
Old 01-30-2014, 07:05 PM
Florida Gardener's Avatar
Florida Gardener Florida Gardener is offline
LawnSite Platinum Member
 
Join Date: Sep 2008
Location: Humid S. Fl. with sights set on San Diego
Posts: 4,994
Quote:
Originally Posted by echo View Post
No thanks. I'm good where I'm at.

I see what it takes to run a successful operation without dealing with the customers you choose to cater to. As I said, squabblers and low ballers usually find each other. You can have them all.
Posted via Mobile Device
im with you 100%. I've dealt with squablers in the past and you are correct, they want extras for free and nickel and dime you as well as usually pay late. i dont have time fir them either...too many good people out there.
Posted via Mobile Device
Reply With Quote
  #60  
Old 01-31-2014, 12:18 AM
echo echo is online now
LawnSite Bronze Member
 
Join Date: Oct 2012
Location: somewhere out there
Posts: 1,101
It takes some people longer to figure that out...or in many cases they're only customers they can find/get.
Posted via Mobile Device

Last edited by echo; 01-31-2014 at 12:25 AM.
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump





Powered by vBulletin® Version 3.8.6
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Copyright ©1998 - 2012, LawnSite.comô - Moose River Media
All times are GMT -4. The time now is 11:12 PM.

Page generated in 0.07984 seconds with 9 queries