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Old 04-10-2014, 07:05 PM
larryinalabama larryinalabama is online now
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Join Date: Jan 2008
Location: Ragland Al
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Should I start back?

I picked up a customer late last season, I actually gave her an estmate early in the year, but because I couldn't get to her in the next day she went with someone else, that didn't work, and I started in late August. Its an easy house, but once the grass stoped growing I could come back out until no leaves were left on the ground, so I got reamed on that trip. I preshure washed her house, and gave her a real good price, but she agrued over that.
She hasent called me, Im thinkin of not calling her back. I only have one other account to contact, and lost one over winter due to Death. Im a little over booked.

So the question shouled I call her back?
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Old 04-10-2014, 07:49 PM
pdreibels pdreibels is online now
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If you're already overbooked why waste your time on a Cheapy McCheapskate?? Thin out the riffraff
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  #3  
Old 04-10-2014, 08:23 PM
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CreativeLawncareSolutions CreativeLawncareSolutions is online now
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Quote:
Originally Posted by larryinalabama View Post
I picked up a customer late last season, I actually gave her an estmate early in the year, but because I couldn't get to her in the next day she went with someone else, that didn't work, and I started in late August. Its an easy house, but once the grass stoped growing I could come back out until no leaves were left on the ground, so I got reamed on that trip. I preshure washed her house, and gave her a real good price, but she agrued over that.
She hasent called me, Im thinkin of not calling her back. I only have one other account to contact, and lost one over winter due to Death. Im a little over booked.

So the question shouled I call her back?
No. You already knew that, though.
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Old 04-10-2014, 08:35 PM
205mx 205mx is offline
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If you can find a few minutes to mow- I'd mow it and mail a bill. If she disputes. Say sorry we will cancel service, I'll look for your check in the mail, thank you.
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Old 04-11-2014, 03:09 PM
Bryan27 Bryan27 is offline
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Location: Memphis, TN
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If you are overbooked, it sounds like she may be the one you need to get rid of. No sense in working yourself to death for a customer who doesn't sound like she appreciates it.
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Old 04-11-2014, 05:33 PM
larryinalabama larryinalabama is online now
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Originally Posted by 205mx View Post
If you can find a few minutes to mow- I'd mow it and mail a bill. If she disputes. Say sorry we will cancel service, I'll look for your check in the mail, thank you.
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It takes about 2 and 1/2 hours to do the property.
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Old 04-11-2014, 05:43 PM
pdreibels pdreibels is online now
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Originally Posted by larryinalabama View Post
It takes about 2 and 1/2 hours to do the property.
Has she ever given you trouble over the lawn price? And are you making what you need/want off the mowing?
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Old 04-11-2014, 05:45 PM
larryinalabama larryinalabama is online now
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Quote:
Originally Posted by Bryan27 View Post
If you are overbooked, it sounds like she may be the one you need to get rid of. No sense in working yourself to death for a customer who doesn't sound like she appreciates it.
I generally don't have any problems whatsoever with customers, I just started this one at the end of last season. I think she may try to get me to come on a needed baises which wont happen.
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Old 04-12-2014, 11:33 PM
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DA Quality Lawn & YS DA Quality Lawn & YS is offline
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On demand service is a big no no when you have routes to run.
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