The worst internet comment I've ever read is the one above saying "is the customer happy".
Ya know.....most customers are happy even when the work is terrible. They don't always know any better to not be happy.
In business, you do not do something and wait until you get a complaint. That's not how it works. A good business owner will take steps to make sure they don't give the customer an opportunity to complain.
Is the customer Happy? They usually are.
Is the contractor providing a legit opportunity to complain? Yes he is. Never leave that door open.
"It's You vs. You"
"People Throw Rocks At Things That Shine"
My Equipment Brag List:
-1 CAT hat
-16 pairs of Hanes socks (the Heavy Duty model), many with holes.
-12 pairs of underwear, ranging from Joe Boxers to Jockey, many are in need of replacement. (no more photo requests please)
-hundreds of t-shirts. Some w/ grease stains, some torn & tattered.
-7 pairs of jeans, ranging from Levis to Polo to GAP. 1/2 of them have holes in 'em.
-1 pair of old worn out Nike shoes.