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  #161  
Old 05-13-2014, 09:07 AM
shane772 shane772 is offline
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Join Date: Apr 2011
Location: BROKEN ARROW, OK
Posts: 126
I'm no computer genius but everything works great for me. I haven't needed to do anything that it couldn't do or I couldn't find a work around. I had to give several receipts to customers too, I just printed out the invoice before leaving the house then left them at the front door, not a problem. I got my first credit card payments last week, my customers LOVED that option. Thanks Mark, great product in my opinion!
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  #162  
Old 05-13-2014, 11:23 AM
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OakNut OakNut is online now
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Join Date: Dec 2010
Location: Pittsburgh PA
Posts: 2,398
Waiting for a tutorial on recurring services because it didn't work the first time I entered multiple properties and it didn't work the second time I tried it while following the instructions provided - the first cut on each does not show up for billing purposes.

Obviously I'm doing something wrong, but I don't know what.
I'm about three weeks behind in entering things because it's not worth the aggravation to have them all screwed up and have to go back and correct each of them.
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  #163  
Old 05-14-2014, 02:19 PM
Unraveller Unraveller is offline
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Join Date: May 2014
Location: Kitchener, Ontario
Posts: 20
Quote:
Originally Posted by Yardbook View Post
Hi Berends,

Thanks for your interest in Yardbook! We would love to be able to make Yardbook available for the Canadian market and it is definitely on our roadmap. Our primary focus is still on building core features for the US market… but if I had to hazard a guess, probably more towards the end of this year (November). There will definitely be an announcement.

Thanks,
Mark@yardbook.com
That's terrible.

Only software on the site that seems consistently positive (don't even care abou versus paidl), and I can't use it. I imagine it's tied the sponsorship nature (why would advertisers pay for people who can't buy, etc). But you'd probably be better served offering a paid model for outside users, or increasing your subscriber base and then expanding the advertising later.

I imagine most customers, like me, will choose a software, and stick with it for years on end. So any barrier-to-entry is bad.
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  #164  
Old 05-14-2014, 02:32 PM
Unraveller Unraveller is offline
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Join Date: May 2014
Location: Kitchener, Ontario
Posts: 20
I just created a phony address and logged in.

I LOVE the interface, just remove the restriction that makes me choose a US state for customers, and I can make it work!
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  #165  
Old 05-15-2014, 02:17 AM
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Yardbook Yardbook is offline
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Join Date: Feb 2014
Location: San Mateo, CA
Posts: 90
Quote:
Originally Posted by OakNut View Post
Waiting for a tutorial on recurring services because it didn't work the first time I entered multiple properties and it didn't work the second time I tried it while following the instructions provided - the first cut on each does not show up for billing purposes.

Obviously I'm doing something wrong, but I don't know what.
I'm about three weeks behind in entering things because it's not worth the aggravation to have them all screwed up and have to go back and correct each of them.
Hi OakNut,

The Tutorials we sent you last week should cover what you need. I would suggest Tutorial 500 to focus on Recurring Jobs and Tutorial 101 to help you find an invoice workflow that works best for your business operations.

If you have specific support requests, please email support@yardbook.com

Thanks,
Mark
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  #166  
Old 05-15-2014, 02:20 AM
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Yardbook Yardbook is offline
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Join Date: Feb 2014
Location: San Mateo, CA
Posts: 90
Quote:
Originally Posted by shane772 View Post
I'm no computer genius but everything works great for me. I haven't needed to do anything that it couldn't do or I couldn't find a work around. I had to give several receipts to customers too, I just printed out the invoice before leaving the house then left them at the front door, not a problem. I got my first credit card payments last week, my customers LOVED that option. Thanks Mark, great product in my opinion!
Hi Shane772,

Thanks for your kind words! Iím glad you like the credit card payment processing feature. I hope itíll make things easier for both you and your customers.

Mark
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Yardbook - Landscaping Business Software

Watch the Introduction Video (1 min)
Try Yardbook as a Guest User (no signup required)

Website: www.yardbook.com
Contact us: support@yardbook.com
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  #167  
Old 05-16-2014, 04:38 PM
shane772 shane772 is offline
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Join Date: Apr 2011
Location: BROKEN ARROW, OK
Posts: 126
Mark, Thank YOU for offering this for FREE! Got another credit card payment today, WOOT!
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1999 Ford F-250 7.3 2wd
6x10 Open trailer
48" Scag V-ride
32" Ferris Hydrocut
21" Honda HRX
50 Gallon Lesco sprayer
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  #168  
Old 06-17-2014, 10:32 PM
RichardC RichardC is offline
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Join Date: Oct 2013
Location: NH
Posts: 95
after a discussion in another thread regarding paper records vs online, i opted to try yardbook out. about a month into it now, and i love it, and have had good response from my customers as well. after this season, i think i'll totally ditch the paper records. emailing invoices to my customers is much easier and professional than leaving a bill on the door, or in the mailbox, etc. for those that prefer, i can still print out an invoice and either mail it or hand it to them.

i havent even looked into the scheduling parts, or the CC processing, but i dont see how i wont like those either.

thanks for offering this up for free, and also for the super quick responses when i email with questions.
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  #169  
Old 06-18-2014, 12:02 AM
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360lawncare 360lawncare is online now
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Join Date: Apr 2013
Location: Mocksville NC
Posts: 437
It really is a great program! My customers all love the ease of paying online.. Just like one customer said.. Bout time the lawn guy gets with the modern age.. Lol
Posted via Mobile Device
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  #170  
Old 06-18-2014, 12:59 AM
jeeperscrow jeeperscrow is offline
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Join Date: Aug 2011
Location: Commerce, GA
Posts: 279
Quote:
Originally Posted by 360lawncare View Post
It really is a great program! My customers all love the ease of paying online.. Just like one customer said.. Bout time the lawn guy gets with the modern age.. Lol
Posted via Mobile Device
I'm loving Yardbook too! I just need to transfer all the info to my computer just in case something were to happen, because I'd be lost without it at this point.
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