Originally Posted by Tom H
well that's probably because 13 years ago things were made to last today nothing is as good......
I think big tex makes a good trailer. We have a 2008 10PI and a 2014 14LX dump. Haul heavy equipment with them almost daily. My only gripe is I wish they had used treated wood on the 10PI, I had to replace the deck earlier this year but that didn't cost but a couple hundred and good as new. Now in terms of paint, the paint on the 10PI looks a little rough but thats my fault from running chains and loading rebar and such all over it. But its a trailer and its made for work. I hardly notice the paint. The 14LX has what I considered a very nice paint job. But I use them and they do get scratched up. Its a tool for me.
I am sorry you had bad luck with the paint on yours, but glad they got it cleaned up. Everyone is human and stuff does happen, but the measure is just how they handle it. That dealer could have just been a jerk and representing big tex poorly. I'm sure I could find a similar testimonial from someone about every manufacturer.
Good luck with it!