Register free!
Search
 
     

The Green Industry's Resource Center


Click for Weather
Reply
 
Thread Tools Display Modes
  #1  
Old 02-25-2004, 01:51 AM
Gramkow Landscape's Avatar
Gramkow Landscape Gramkow Landscape is offline
LawnSite Member
 
Join Date: Sep 2003
Location: Sanford, Florida
Posts: 5
Client communication

Communication with your client always helps and I notice the pest control companies leave door hangers after they've gone. Does anyone else leave some kind of note to say hey I noticed problem x in your lawn or I trimmed your azeleas for the last time till march. I was thinking of making up some with check boxes of the services performed as well as a comments section. I also thought about having a tear off customer feedback section that they could mail back with the bill. Any thoughts would be helpful.
__________________
Quality is Key
Reply With Quote
  #2  
Old 02-25-2004, 07:39 AM
Grassmechanic's Avatar
Grassmechanic Grassmechanic is offline
LawnSite Silver Member
 
Join Date: May 2003
Location: S.E. Michigan
Posts: 2,709
I always leave a checklist with additional room for comments. If I point something out that needs attention and I get no OK to do the work, they can't say I didn't advise them. I use it mostly as a "CYA".
__________________
Mike
"the Constitution is a charter of negative liberties" Barack Hussein Obama

If you like the job Granholm is doing for Michigan, you'll love the job Obama will do for the U.S.

“The best argument against democracy is a five minute conversation with the average voter.” Winston Churchill
Reply With Quote
  #3  
Old 02-25-2004, 07:42 AM
chuckwk's Avatar
chuckwk chuckwk is offline
Founder
 
Join Date: Dec 1999
Location: KC, MO
Posts: 636
I think this is wrong forum ??
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump





Powered by vBulletin® Version 3.8.6
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Copyright ©1998 - 2012, LawnSite.com™ - Moose River Media
All times are GMT -4. The time now is 09:55 AM.

Page generated in 0.06402 seconds with 9 queries