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#1
02-25-2004, 01:51 AM
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Client communication
Communication with your client always helps and I notice the pest control companies leave door hangers after they've gone. Does anyone else leave some kind of note to say hey I noticed problem x in your lawn or I trimmed your azeleas for the last time till march. I was thinking of making up some with check boxes of the services performed as well as a comments section. I also thought about having a tear off customer feedback section that they could mail back with the bill. Any thoughts would be helpful.
__________________
Quality is Key 
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#2
02-25-2004, 07:39 AM
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I always leave a checklist with additional room for comments. If I point something out that needs attention and I get no OK to do the work, they can't say I didn't advise them. I use it mostly as a "CYA".
__________________
Mike "the Constitution is a charter of negative liberties" Barack Hussein Obama If you like the job Granholm is doing for Michigan, you'll love the job Obama will do for the U.S. “The best argument against democracy is a five minute conversation with the average voter.” Winston Churchill
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