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Old 03-28-2004, 10:21 AM
dfor's Avatar
dfor dfor is offline
LawnSite Senior Member
 
Join Date: Dec 1999
Location: So. New England
Posts: 845
I need help wording a sympathy card.

I have a customer who I need to send a sympathy card to. One of their children committed a murder, then suicide.
In the card I will put something like, "I'm so sorry for your loss. My thoughts are with you during this difficult time". Does that sound ok being what the circumstances are?
Also, I normally call each customer right about now. I don't really feel comfortable calling them. I was thinking of sending a seperate note saying something like, "Dear Mr. & Mrs. X, I will continue to service the lawn this spring as I have for the past (x) years. Feel free to give me a call if needed."

Please let me know if I should change any wording. Or how the wording should be. Thanks.
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  #2  
Old 03-28-2004, 11:25 AM
LB Landscaping's Avatar
LB Landscaping LB Landscaping is offline
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Join Date: May 2002
Location: Maine
Posts: 1,310
Sounds good to me. I'm sure they will appreciate it, show's that you actually care about your customers, that goes along way.
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  #3  
Old 03-29-2004, 03:06 PM
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Team Gopher Team Gopher is offline
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Join Date: Jul 2003
Location: -
Posts: 4,046
Hi Dfor,

Here is a site that has many sympathy cards for examples. Maybe it will help you?
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  #4  
Old 03-29-2004, 09:29 PM
missytheaccountant missytheaccountant is offline
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Join Date: Jan 2004
Location: Bama
Posts: 45
I think it is mightly thoughtful of you and your words seem well chosen. I am sure it will be greatly appreciated.
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