Ref vld32... I agree with your comments... It's also about quality of workers and retention of workers too...down here that's a huge issue...reliability, punctuality, work ethic, ... It's a transient worker situation here.. Doesn't matter what $$$ you pay even, it's very different.. I now run two on residential and 3-4 on commercial.. I have workers who will bust a gut.. Recruiting is a big issue... You would need to experience it here to believe it. Staff turnover is high.. People arrive in Florida and leave when the heat turns up...luckily all the wannabes lawn companies disappear by July when it gets tough.
Getting a good crew leader is hard.. I am fortunate at the moment in my guys.. But it's been a long hard road..