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  #1  
Old 06-12-2013, 09:52 PM
South Florida Lawns's Avatar
South Florida Lawns South Florida Lawns is offline
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Join Date: Apr 2005
Location: usa
Posts: 4,761
Train your customers

With all this rain we have been getting, I make it clear to my customers that they will be serviced the following day if its a rain out. If its still wet or we get more rain they are skipped.

When you have a tight route with many stops throughout the week its almost impossible to keep coming back here and there waiting on yards to dry.

I found a simple phone call to my new customers letting them know what to expect with us and the weather. You can also include this in your initial bid and it will save you.
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Old 06-13-2013, 07:41 AM
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DoubleClutch DoubleClutch is offline
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Join Date: Apr 2013
Location: Conneaut Lake, Pa
Posts: 165
I tell all my customers that if it rains they will be serviced the next day but if it rains for 2 days or more or if there yard is wet they will get skipped. Biweekly customers will be moved to the next week and stay biweekly from there. Got to cover all base's so that is why I tell all my client's this.
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Old 07-09-2013, 08:59 PM
fobaum fobaum is offline
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Join Date: Aug 2008
Location: Ft lauderdale, Florida
Posts: 314
Rain suit+rubber boots . blowing takes longer, i let my employees know rain or shine , I supply good rain gear boots etc.. but we gotta GET R DONE
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Old 07-09-2013, 09:06 PM
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easy-lift guy easy-lift guy is online now
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Location: Venice, FL. USA
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Customers are like trees, some are easier or harder than others!
easy-lift guy
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