Originally Posted by The Turfinator
I dropped over 100 accounts that I had from a landscaper for this same reason, "the get paid when we have money for you policy" wasn't cutting it! I did have the thought of not wanting to lose revenue, but I have added that lost revenue back (and then some) with good paying more profitable accounts! Best decision ever is to lose the customers that have an attitude of pushing you around because you "need their business". My advise is to be polite, but do not compromise. Give them your terms of doing business together and make sure they agree, if not, they will have to find another service. Just remember to not let emotions get involved, even if they are snotty with you just be professional.
its hard to let go of that feeling "I'm going to lose revenue, i'm going to have less money coming in". Truth of the matter is, especially in fert, if they don't pay, you're out a lot of money. When they don't pay their bill for 90 days, you spread up to three applications with nothing coming in. Could be hundreds in tied up funds.
It's just not worth it. Even if you're cutting grass solo, waiting until july to get paid for the first cut that year is nuts.
I still can't get over how rude this secretary was.