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#1
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BBB just sales pitched me....
Wow what a polished 15 minute sales call:
-We have researched YOUR business and would like to offer you the privilege. -You can use our logo -We don't just let any business in to BBB -We will link to your website All for the low low price of 450.00 a year! But make sure you decide right now because your company could get bad feedback today and we would not extend BBB accreditation to you! She even said in 2-3 days she would send my name back to the processing department! Wow! I never buy with scare tactics.....Lets hear your BBB stories! (I am sure there is a thread on this but wanted to hear some recent stories for our new members who may be contacted) |
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#2
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Phone call:
Mr. Redden, our records here indicate at the BBB that several potential consumers have searched your name and because you are not a member, we cannot share with them information regarding your business. Me: what do I need to do to be accredited? BBB: the fee is 450 and then they mentioned the sales pitch. Me: I'm sorry but in really not interested. BBB: According to our records you recently received a complaint regarding customer service, if you become a member we can help resolve that issue and you will be on your way to becoming a a+ member. Me: Are you seriously offering to remove a complaint in exchange for 450... BBB: of course not, but with that small fee, you will not be as likely to have published bad ratings. Me: think about what you just said and tell me why I would want to do business with a company that is on the verge of blackmail and bribery. BBB: sir.... Me: CLICK Posted via Mobile Device |
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#3
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#4
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I don't let them get that far in the phone call--
__________________
1989 BlueChevy 1500 Extended cab with FULL bed 1978 7ft Sears cargo trailer with added wood inserts to hold both my weedeaters 3 1976-83 vintage lawnboy lawnmowers with full self propel features as well as mulch kits 2 Sears electric weedeaters 1 green machine electric leaf blower 1 sears articulating hedge trimmer-electric 2 50ft power cords 3 Leaf rakes 1 shovel 1 pocket knife cooler for beer lawn chair to enjoy a beer while I wait for the cash to be handed to me |
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#5
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they call me like 2 or 3 times a year. I never answer and never respond to there voicemails. I talked to them once and told them I wasn't interested and if I was I'd let them know. I think they are a joke.
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#6
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Yeah, a couple of times a year here too. They usually start the pitch with something like "this is not about a complaint". Like I care. CLICK!
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#7
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I dropped tht crap a few years ago. I would rather donate $450 to a charity before I give them anymore money.
Posted via Mobile Device |
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#8
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We are members of BBB. I've seen the ROI. We constantly get calls from people who see us on their website. They also recommend your company if a customer from your area calls in looking for a recommendation. Also if you pay timely on renewal they give 10% off. So we end up paying $405
__________________
http://www.facebook.com/pages/Lawnca...81839365184298 http://www.lawncareofhr.com While everyone else is "Going Green" we are "Growing Green"
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#9
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personally I get excellent results advertising in the newspaper like I do. and as far as handling complaints. I prefer anyone with a complaint take it up with me directly. so I'm not gonna pay the BBB just to do a little advertising and handle complaints for me.
I can handle my complaints just fine and I don't need there A+ grade to get business. |
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#10
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I allege, that if you join and buy a really big ad with them, then you can be a rip off company and they will protect you. I've allegedly seen it where I am.
I will not become a member. They don't protect us when we have problems with HOA's. Join your landscape association instead. |
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