Even vets make mistakes

[zak406]

Originally Posted by Birchwood

I would have taken the 3 or 4 wheel barrows of dirt, you have now lost that customer and I bet she will have nothing better to do than spread bad words about your company.

I still have the customer however after this experience I see why another lco passed her on to me. I will be dumping her, SHE HAS not dumped me. She said the work looks great after she calmed down from being so nasty. In 8 years now I may have had a total of 3 customers that were unhappy for some reason. My work speaks for it self. I dont advertise, tired once and it cost me more to put it out than the response I got...

[zak406]

Originally Posted by Richard Martin

This sounds like a cluster .... from the beginning. How big is this customers yard that you can do cleanup edging and mulching for the cost of a mow job?

As I had said I was not suppose to be involved on this job. I took it so my guys could do something on the side while we were slowing down. I had to get involved when she became nasty with my guys. As for the yard I wont disclose the price but its not your typical 35 dollar mow blow and go yard. It took them about an hour to edge and it will take about an hour to spread mulch maybe a bit more..

As I also stated for some reason i didnt listen to myself I knew this was a bad idea..