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Old 08-19-2013, 09:51 AM
Mark Oomkes Mark Oomkes is online now
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Join Date: Dec 2000
Location: Grand Rapids, MI
Posts: 9,351
Originally Posted by Toro 455 View Post
It's more than what'll happen in court. It's your reputation. What kind of person you want to be. Plus if you go to court defending actions you KNOW were wrong it's not going to go in your favor.

If some hammerhead wants to fire me because I won't so something stupid that's fine by me.

Some might say "You're leaving money on the table". But you know what? If it ain't my money I'm leaving it!

When you build a reputation for integrity it's easier to upsell customers on added services, get good references, and hang onto good clients. I'd rather keep a customer year after year than to make a few bucks "right now".

But like I said before I'm in a small market. Reputation is important here. Maybe you're in a large market with high turnover.
Everyone has to decide what they have to work with and how to approach it.

Amen and amen!!!!!!!!!!!!!!!!!
“Every step we take towards making the State the Caretaker of our lives,

by that much we move toward making the State our Master.”

~Dwight D. Eisenhower
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Old 08-19-2013, 01:08 PM
Stillwater Stillwater is offline
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Join Date: Mar 2006
Location: The United States
Posts: 4,526
We have installed 27 irragation systems this season so far and unrolled about 2 miles of netafim. Instead of takeing the time and risk recording silly conversation expand your capability.
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Old 09-03-2013, 04:52 PM
druss82 druss82 is offline
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Join Date: Sep 2013
Location: melbourne florida
Posts: 5
if you need the contract, remember you you deal in a service, you explained why you shouldn't but they choose to have you cut it so cut it, if anything comes to a head remember that's why you pay for insurance. if you don't need the cash Quit no sense stressing over it. there's a saying if you don't like some one stay away from them, move on to those who you do like.
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Old 09-03-2013, 06:43 PM
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Groomer Groomer is offline
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Join Date: Jun 2006
Location: mow country
Posts: 1,400
I lost a business account last year because I refused to cut them in the severe drought we were in.
They (well the office director who calls the shots) wanted it cut.
The place had no irrigation and was toast, I mean dry white toast. Think 20 days in a row of 90+ temps.
fast forward to this year, and right now we've entered a dry spell, first time of an otherwise good turf season.
I haven't changed, and once again I'm backing off and slowing the rotation.
MOST people get it, some don't.
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Old 09-03-2013, 07:20 PM
CD_CLC CD_CLC is offline
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Join Date: May 2010
Location: Bellingham, WA
Posts: 74
Well, that client is gone. I have two landscape jobs coming up that will both put more in my pocket than I ever made from that person. I have also replaced the hole they left in my budget 3 times. Why? Because people know I do good work and I know what I'm doing. One person doesn't hurt my feelings, you gotta trim out the dead weight to make room for the new growth.
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Old 09-04-2013, 10:17 AM
druss82 druss82 is offline
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Join Date: Sep 2013
Location: melbourne florida
Posts: 5
Amen Brother!!!!
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