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Old 03-10-2014, 09:42 AM
CreativeLawncareSolutions's Avatar
CreativeLawncareSolutions CreativeLawncareSolutions is offline
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Join Date: Jan 2013
Location: cincinnati, oh
Posts: 2,031
Yeah, I seem to recall a certain episode of the Sopranos....

14' landscape trailer
52'' Wright Stander
21'' Personal Pace
Stihl handhelds
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Old 03-10-2014, 09:50 AM
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jrs.landscaping jrs.landscaping is online now
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Join Date: Mar 2012
Location: Maine
Posts: 2,658
Make them an offer they can't refuse...........
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Old 03-10-2014, 12:44 PM
TuffTurfLawnCare TuffTurfLawnCare is offline
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Join Date: Jan 2013
Location: Pittsburgh (South Hills)
Posts: 671
Originally Posted by MOturkey View Post
Did it ever occur to you that perhaps they simply like the guy?
This. If they simply like the guy and are comfortable with him, then under cutting him does nothing but further drive down the rate for services. You offered a lower price, but they didnt take it because they like him. Now, whn they do need a another guy for what ever reason, their expectation of the going rate is less than the market should bear.

If you have nothing to sell the customer on other than price, then you are doing harm to the industry as a whole and leaving money on the table. Learn to sell YOU. Sell VALUE, not price. If you want the account, then sell yourself to the customer. Try to figure out why they like him better. Maybe its because the customer relates to him in some way. Maybe its becasue he makes them comfortable and you don't. Its the difference between talking and comunicating. Figure it out and it will pay dividens. I have other companies wondering why they can't get my customers by undercutting me by $10 a week...Meanwhile I'm sitting on the customers back porch drinking a beer with them...
Just like everyone else on here, I have stuff that cuts, whacks, mows and blows. And way to haul it around.
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Old 03-11-2014, 09:20 AM
herler herler is offline
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Join Date: Apr 2012
Posts: 5,146
Just reading your title, the simple answer is you don't.
I learned some time ago, if the customer doesn't ask, don't push it.

Originally Posted by MOturkey View Post
Did it ever occur to you that perhaps they simply like the guy?
Along those same lines, there might be a reason why he's doing it and not you.
As the Comcast commercials go, don't find out what that reason is.
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Old 03-12-2014, 02:20 AM
HPSInc HPSInc is offline
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Join Date: Nov 2010
Location: Buffalo, NY
Posts: 648
my neighbor directly across the street from me has a Lawn company, a landscape company, and a plow company who service his home. Any one of these companies could do it all if he wanted. at one time he did ask me about mowing his lawn, and wanted it $5 cheaper per cut. Said his guy was leaving too many tire marks on his driveway. I told him sure as this was 4 years ago and just starting out. plus he lived across the street so id do his when I did mine. Well come spring I asked if I was going to be still doing his lawn. He said his wife wanted to stay with the guy cause they had him 15 years already. He added, plus he has a family to feed. As if I didn't need the money or something lol. But its better off cause I would not want that lawn or any resi lawn at this point in time. Not my target work and don't do it. But, not long ago I asked him "why 3 different companies?" and he said he liked to spread out the work so everybody gets a little. he is an old timer but that was his reasoning.
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